Director Policy and Operating Rules

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

**Job Description**:
**Meet our team**

The Wallet Partnerships team sits within PayPal’s Global Markets organization and works across functional and regional teams to assess and execute on key fintech partnerships to accelerate strategic initiatives

**Your way to impact**

In this role, you will:

- Drive a team in developing and enforcing policies and standards related to cross-border payments partners
- Revise policies to support business needs and asses any anomalies that require exceptions to be made to normal operations
- Engage with external stakeholders (e.g., financial institutions, regulatory bodies, payment partners, industry consortia) to keep policies and rules up-to-date in line with market trends/requirements
- Monitor regulatory developments (including across AML, KYC, Sanctions, Data Privacy, and others), and impact to operations, policies and standards
- Negotiating compliance resolution plans with clients to achieve the best mutual outcome
- Drive partner compliance by implementing strategic measures and providing guidance
- Develop proactive programs designed to identify policy and compliance violations by partners

**Your day-to-day**
- _ Leadership: _Manage a small team responsible for policies and rules related to cross border payments
- _ Cross Functional Operations: _- Review requirements across a large cross-functional, multi-location team.
- _ Governance:_ Support the development of a robust governance model designed to support PayPal and its partners.
- _ Project management & execution_: Manage strategic projects end-to-end, delivering actionable recommendations for key partners, and coordinate execution of recommendations with key stakeholders as needed.
- _ Research & analysis_: Conduct and/or lead key qualitative (e.g., primary research, synthesis of secondary data sources).

**What do you need to bring**

To succeed in this role, you will need:

- Ideally 10+years of experience in multi-stakeholder policy and rules development at a major payments company or fintech
- A strong understanding of cross-border payments landscape, including latest market and regulatory trends, and understanding of how cross-border payment infrastructures operate
- Bachelor’s degree
- Demonstrated career progression with increasing responsibility over time
- Excellent communication and stakeholder management skills, with the ability to collaborate cross-functionally and with a range of internal/external stakeholders

Strategic and critical thinker with the ability to work in a fast-paced environment to drive problem-solving

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home