Strategy and Operations Lead
1 week ago
Looking to have a game-changing impact on how we prevent, detect and treat health conditions? Founded by esteemed academic doctors and scientists, at AMILI, we believe that Good Health Starts with Gut Health and that gut-microbiome-led interventions will help prevent and treat serious diseases ranging from diabetes to cancers, to even dementia and common allergies. To enable this, AMILI uses cutting-edge data analytics and is building the world’s largest multi-ethnic gut microbiome reference database to allow the discovery of both clinical and wellness-focused health interventions.
We, at AMILI, are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The Strategy & Operations Lead will be responsible for building the operational backbone required to scale AMILI Health’s commercial business. This includes establishing core processes, performance metrics, and sales incentive structures to drive team effectiveness. You will also identify gaps in the product portfolio, develop business cases based on customer needs, and work closely with cross-functional teams to deliver strategic programs and initiatives that support growth.
- Design and drive scalable commercial operations processes and frameworks to support efficient growth.
- Establish performance metrics and reporting processes to provide insights into sales productivity, pipeline health, client performance, and fulfillment SLAs.
- Develop and manage sales incentive plans aligned with business goals to motivate and reward the commercial team.
- Identify product gaps and build business cases based on customer needs and market opportunities.
- Partner with cross-functional teams (e.g., Product, Marketing, Operations, and Finance) to design and execute strategic programs and initiatives.
- Develop playbooks and enablement tools to improve team performance and ensure consistent execution.
- Provide data-driven insights and recommendations to leadership to support strategic decision-making and resource allocation.
- ~7 years’ experience in management consulting, investment banking, or sales operations roles in high-growth, fast-paced environments
- Proven experience designing sales operations processes, incentive plans, and performance frameworks.
- Skilled in identifying product or market gaps and building business cases to support product and commercial strategies.
- Strong cross-functional collaboration experience and ability to lead multi-stakeholder initiatives.
- Excellent multitasking, problem-solving, and analytical skills combined with strong business judgment.
- Exceptional written and verbal communication skills with a high attention to detail.
Comfortable operating independently and thriving in an ambiguous, fast-moving environment.
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