Mediator (Migrant Worker)

1 week ago


Singapore TRIPARTITE ALLIANCE LIMITED Full time

The incumbent will be part of the Migrant Worker Mediation team in the Tripartite Alliance for Dispute Management (TADM).

**Job description**:
A mediator is the case manager for employment disputes under his/her care. The mediator’s role is to assess and advise employers and employees on their rights, obligations and best practices in relation to employment and industrial relation matters, so that the mediator can guide them towards an amicable resolution. The mediator will also issue legal documents such as Settlement Agreements and Claims Referral Certificates to document the conclusion of the cases.

**Job requirements**:

- Knowledge in the Employment Act and/or other labour legislation is preferred.
- Prior 3 years’ experience in human resources, mediation, facilitation or related background.
- Able to communicate well and write concisely.
- Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally.
- Possess good analytical and problem-solving skills.
- Comfortable to manage mediation session(s) in person, as well as, over electronic platform(s).



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