Welfare Desk Officer

1 day ago


Singapore NANYANG MAIDS AGENCY PTE. LTD. Full time

We are an employment agency and hiring a welfare desk officer within our division of employment agency personnels / manpower compliance consultant.

**Overall Duties**:

- Overall responsibility is to ensure welfare matters concerning migrant household workers, including foreign domestic workers, deployed by the agency to complay with the regulatory requirements by set relevant authorities
- Handle complaints of foreign domestic workers, counseling and grievance - Identify and address issues, concerns, root cause of a foreign domestic worker and any matter that needs escalation to the management - Ensure necessary assistance and care is given to a foreign domestic worker who has undergone medical treatment and residing at our accommodations

**Required Qualifications**:

- College degree holder or high school graduate with at least two (2) years of work experience in handling welfare cases involving similar cases;


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