Deputy Director, Migrant Workers Employment Claims

4 days ago

Singapore TRIPARTITE ALLIANCE LIMITED Full time

**Job Responsibilities:
The job holder is responsible for carrying out TADM’s role of providing fair and expeditious resolution of salary and contractual employment claims between migrant workers and their employers through a holistic case management approach. This involves:
(iii) Developing strategies and measures to help migrant workers and their employers resolve salary disputes upstream without claims lodgement and avoid future disputes;
(iv) Facilitating MOM services for migrant workers where required, such as special pass issuance;
(vi) Establishing partnerships and collaborations on case management with internal and external stakeholders and partners, and representing TADM on migrant workers matters;

(viii) Building capabilities in systems and processes for effective and efficient case management and sensing.

The job holder will lead and manage about 50 staff in four teams, and report to the General Manager of TADM.

**Job Requirements**:

- A tertiary qualification
- Minimum 10 years’ experience in high caseload operations management
- Strong leadership skills with experience in managing large teams
- Strong strategic and critical thinking and analytical skills
- Excellent collaboration and engagement skills to work effectively with internal and external stakeholders at all levels
- Good team player with strong interpersonal skills
- Able to communicate and write effectively
- Good knowledge of employment legislations, tripartite guidelines and advisories, and contract law

  • Migrant Worker Advocate

    5 days ago

    Singapore beBeeAdvocate Full time $4,000 - $6,000

    Job Title: Migrant Worker AdvocateDescription:We are seeking a dedicated and passionate individual to join our team as a Migrant Worker Advocate. In this role, you will be responsible for maintaining a database of volunteers and migrant workers, supporting case work related to the volunteers and migrant workers, and manning and operating our premises.Key...

  • Mediator (Migrant Worker)

    2 weeks ago

    Singapore TRIPARTITE ALLIANCE LIMITED Full time

    The incumbent will be part of the Migrant Worker Mediation team in the Tripartite Alliance for Dispute Management (TADM). **Job description**: A mediator is the case manager for employment disputes under his/her care. The mediator’s role is to assess and advise employers and employees on their rights, obligations and best practices in relation to...

  • Migrant Domestic Worker Interviewer

    7 days ago

    Singapore beBeeInterviewer Full time $2,800

    Job Title: Migrant Domestic Worker InterviewerAbout the RoleWe are seeking a highly skilled and experienced Migrant Domestic Worker Interviewer to join our team. As a key member of our Centre for Domestic Employees, you will play a crucial role in championing fair treatment of domestic workers in Singapore and promoting cohesive social integration among the...

  • Migrant Worker Ambassador Coordinator

    2 days ago

    Singapore beBeeEmpowerment Full time $40,000 - $60,000

    As a vital member of our team, you will play a key role in engaging and empowering migrant workers to become ambassadors for change.Key Responsibilities:Develop and coordinate regular engagement activities for migrant worker volunteers, including educational workshops, skills training, social events, and outreach initiatives.Recruit new migrant workers to...

  • Migrant Domestic Workers Placement Specialist

    5 days ago

    Singapore beBeeEmployment Full time $30,000 - $50,000

    Job OverviewWe are seeking a skilled professional to join our team as a Migrant Domestic Workers Placement Specialist. In this role, you will be responsible for assisting customers with inquiries and handling after-sales issues, including service recovery as needed.Key Responsibilities:Customer Support: Provide exceptional support to customers on migrant...

  • Employment Agent

    2 weeks ago

    Singapore STELLAR EMPLOYMENT AGENCY Full time

    Roles & ResponsibilitiesExperience Employment Agent ("EA") personnel specialised in dealing with foreign migrant workers.Working Location: Work from home, Sengkang / PunggolRequirements:EA personnel with Certificate of Employment Intermediaries Sales oriented and possess excellent communication skills Able to handle employers and employee independently ...

  • Migrant Worker Healthcare Specialist

    2 days ago

    Singapore beBeeHealthcare Full time $180,000 - $240,000

    Job Title: Healthcare ProviderWe are seeking a dedicated and experienced healthcare provider to deliver high-quality medical services to migrant workers in Singapore.Key Responsibilities:Provide comprehensive medical consultations, examinations, and treatments for migrant workers according to clinical guidelines and best practices.Manage acute and chronic...

  • Migrant Workers Mediator

    4 days ago

    Singapore TRIPARTITE ALLIANCE LIMITED Full time

    Roles & ResponsibilitiesThe incumbent will be part of the Migrant Worker Mediation team in the Tripartite Alliance for Dispute Management (TADM).Job description:A mediator is the case manager for employment disputes under his/her care. The mediator's role is to assess and advise employers and employees on their rights, obligations and best practices in...

  • Welfare Desk Officer

    4 days ago

    Singapore NANYANG MAIDS AGENCY PTE. LTD. Full time

    We are an employment agency and hiring a welfare desk officer within our division of employment agency personnels / manpower compliance consultant. **Overall Duties**: - Overall responsibility is to ensure welfare matters concerning migrant household workers, including foreign domestic workers, deployed by the agency to complay with the regulatory...

  • Manager, Migrant Worker Advisory

    2 weeks ago

    Singapore TRIPARTITE ALLIANCE LIMITED Full time

    The incumbent will be part of the Migrant Worker Advisory team with the Tripartite Alliance for Dispute Management (TADM).Job responsibilities:Provide advisory services on labour legislations and employment practices (over email, phone and in person);Advise customers on matters related to employment disputes and give guidance on options and possible recourse...