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Revenue Operations Associate

3 weeks ago

Singapore YipitData Full time

**About Us**:
YipitData is the leading market research firm for the disruptive economy and recently raised $475M from The Carlyle Group at a valuation of over $1B.
We analyze billions of data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments and more. Our on-demand insights team uses proprietary technology to identify, license, clean and analyze the data many of the world's largest investment funds and corporations depend on.
We are one of **_Inc's Best Workplaces_** - a fast-growing technology company with offices located in NYC (where we are based in), Hong Kong, and Shanghai, backed by Norwest Venture Partners and The Carlyle Group with a strong culture focused on mastery, ownership, and transparency.

**About The Role**:
YipitData is growing at record speed, thriving in a disruptive environment as our data-driven research service has become more valuable than ever. As our **Revenue Operations Associate**, you will play a key role helping to scale the APAC Revenue team to grow in unison with it's revenue. You will help us us establish, document, train and coach on best practice across many different technologies, serving as a knowledge center for Asia Sales and Customer Success best practice.
As a **Revenue Operations Associate**, you will report to our Sr. Revenue Operations Manager as well as key APAC Revenue team members and will be the key driver of our Revenue Operations + Enablement strategy as the team grows.
**Your day-to-day will involve**:

- Learn, master, and ultimately improve on the suite of technology, process and documentation that the RevOps team owns to enable sales and customer success teams in Asia
- Create, optimize and maintain customer and employee data, processes, reports and dashboards
- Support APAC revenue team leaders in running reports that aid in understanding business opportunities and team efficiency (i.e. Salesforce Reporting)
- Provide training to local revenue team on existing and new sales tools (i.e. Ipreo, LinkedIn, ChurnZero, Groove, Bloomberg, Salesforce, Gong, Insight Squared)
- Assist with the ownership and development of the Revenue team's tech stack, staying on top of the latest features and rolling them out to the team
- Provide support on contact management for mega accounts (i.e. Long-only, Pension Funds, Pod), communicating with the US-based team to ensure accuracy
- Support the Asia Marketing team in relaying important inbounds to relevant stakeholders and helping Marketing Operations to automate outreach to new and existing clients ((i.e. product launches, webcasts outreach, gathering interest for new products, etc.)
- Cater core RevOps workflows to the Asia market by speaking to team members, identifying inefficiencies, and scalably upgrading our tools
- Host practice sessions and role plays with the team to improve team's product mastery, objection handling, and/or partnership presentations
- Continuously work with APAC Revenue team to identify gaps or process inefficiencies to automate / improve on existing processes

**You Are Likely To Succeed, If**:

- You have 3-5 years of relevant work experience (in a fast-pace, high-growth SaaS environment is a plus)
- Experience in presenting and consulting with leaders and partners at all levels of an organization, with a consistent track record of establishing relationships and the ability to be a strategic partner in needs assessment, planning and implementation
- You demonstrate a high aptitude for organization, process development, project and change management and analytics
- You are a natural problem-solver, with a keen eye for detail and spotting issues
- You are committed to continuously improve yourself and help those around you
- You have great Excel skills
- You are willing to learn and become proficient in SQL and data management
- You have knowledge or experience with organizational tools such as a CRM and/or knowledge-sharing platform
- Outstanding facilitation skills, with great composure and an ability to adapt content and conversations to meet the needs of your audience
- Proficient in Google Calendar, Google Groups, Slack, Asana
- Eye for business and sales familiarity, finance/sales experience a bonus
- Sales, Account Management, and/or Investor relations know-how a bonus

**What We Offer**:

- Our compensation package includes a highly competitive salary
- Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust.

**Get To Know Us**:

- Get to know what we do
- Get to know our team
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud t