Solution Consultant

4 days ago

Singapore KAPSCH Full time

The Solution Consultant will be responsible for developing ITS solutions to meet our customers' needs and provide technical pre-sales, marketing and contribute to strategic insights throughout the sales lifecycle and process. This is a senior position with focus to solving customer technical requests through a consultative in-depth pre-sales approach often with complex customer needs and large projects.

This role will be based to primarily provide high technical competence in the South East Asia (SEA) region from Singapore, however will have an APAC region remit.

They will specialise across all our Application Centres as a broad technical resource.

**Main Tasks / Responsibilities**

As appropriate, the role will be responsible for the following indicative and non-exhaustive activities.
- Deep understanding of the customer’s business requirements by translating them into solutions that fit the customer’s needs from a technical and commercial perspective through a collaborative discussion direct with the customer and the opportunity owner from the external sales team;
- Provide strong and in-depth technical pre-sales leadership to the sales team. This includes qualification of an opportunity (SG0>1) and technical inputs of solution scope, design and architecture during the technical deal gate (SG2) and inputs into the deal win strategy (SG3) in collaboration with the Solution Centre.
- Conduct pre-sales support activities (e.g. demos) and innovation & technology workshops with customers;
- Ensure technical and commercial adequacy of solutions, building widely on the company’s standard solution portfolio;
- Conduct promotional webinars and produce local technical content to external customers;
- Produce local training content through the Kapsch APAC ‘K.I.C.K’ training programme;
- Project manage internal solution development projects (SDPs) and external Proofs Of Concepts (PoCs)
- Drive definition of customer specific solution in collaboration with other global functions (e.g. Solution Management, Engineering, Delivery, Operations);
- Help develop local strategies to define and shape markets with regard to Kapsch's overall strategy and product/solution portfolio;
- Liaise with global Solution Centres in the USA and Europe to manage the region to SC internal communication;
- Provide inputs into the baseline portfolio with market requirements, pricing policies and regional competitor information and perform regional market surveys and identify market trends in conjunction with the external sales team;
- Safeguard a comprehensive set of documentation, education and marketing material.

**Technical Requirements**
- Bachelor’s degree (control systems engineering discipline) or similar;
- 3+ years minimum of experience in pre-sales and technical positions;
- Good knowledge of the Asia ITS market preferred;
- Experience in different DB technologies (e.g., Oracle, Sybase, DB2, MS SQL Server) and DB architecture;
- Experience in the ITS sector or similar, working with traffic management technologies preferable;
- Experience in electronic systems such as; SCADA, vehicle sensing, traffic signalling, dynamic messaging, over height detection useful;
- Strong conceptual thinking and design capabilities;
- Business fluent in English; every further language skill is a highly welcome asset;
- Readiness for domestic and international business trips.

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