IT Support Specialist

3 days ago

Singapore Rapsys Technologies Full time

**Summary**:
**Role-based responsibilities**:

- Floor-walking the Trade-floor
- Assist Traders on the trade-floor during migration/upgrade
**Key responsibilities**:

- Provide technical support and maintenance for the trade floor, ensuring mínimal downtime and optimal performance.
- Manage and execute endpoint migration projects, including planning, testing, and deployment.
- Collaborate with traders, IT teams, and other stakeholders to understand and address technical needs and issues.
- Maintain and update documentation related to trade floor systems and endpoint migrations.
- Ensure compliance with industry regulations and company policies.
- Troubleshoot and resolve basic Intune-related problems, including connectivity issues and device compliance.
- Support Trading floor IT solutions and experience of working with devices and apps like Bloomberg, Reuters, etc.
- Manage end to end projects such as Win OS upgrade, Windows update rollout and software updates via SCCM/Software Centre/Intune.

**Requirements**:

- Proven experience as a Trade Floor Engineer or in a similar role.
- Strong knowledge of trade floor operations and technologies.
- Provide first-level support for Microsoft Intune and Windows Autopilot-related issues
- Collaborate with other IT support teams to escalate and resolve more complex issues.
- Proficient in Windows operating systems.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work collaboratively in a fast-paced, high-pressure environment.
- Mandatory project management experience
- Strong understanding of Break-Fix, Service Requests, IMAC, Incident,Problem,
Configuration management and processes within ITIL.
- Strong understanding and skills in SLA, KPI Management
- Preparation of IT Knowledge documents & SOPs on EUC and FSO processes and technical support.
- Highlight Risks, Issues and action logs with management and seek sign offs.
- Work closely with Support teams and our Third Party Partners and manage service provided and relationships.
- Should have knowledge on MS Office and Microsoft project
- Taking ownership of issues through to resolution on all appropriate incidents & requests
- This position requires the ability to work in a project-based environment, requiring flexibility and teamwork.

**Job Type**: Contract

Pay: Up to $5,500.00 per month

  • Desk Site Support Engineer

    2 weeks ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • High-Performance Desktop Support Specialist

    1 week ago

    Singapore beBeeDesktop Support Specialist Full time

    Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

  • Administrative Support Professional

    2 weeks ago

    Singapore beBeeAdministrative Support Specialist Full time $3,500 - $5,500

    Job Title: Support Coordinator","Administer and maintain accurate records of inventory, documents, and other critical information. Process invoices, manage billing schedules, and maintain accurate financial records. Answer telephone calls and respond to customer inquiries in a courteous and professional manner. Perform general administrative duties,...

  • 2nd Line Support Analyst

    3 days ago

    Singapore Informa Global Support Full time

    Company Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...

  • Application Support Specialist

    2 weeks ago

    Singapore beBee Technical Specialist Full time $100,000 - $150,000

    OverviewA technical specialist is required to provide follow the sun Level 2 production system support including:Strong knowledge on Murex MX3/G2000 in FX Cash and Commodity moduleSupporting the Front Office FXC, FXO, Precious and Base Metal Trading deskProvide End-to-End production application support with ITIL scopeCan able to handle incidents in a timely...

  • HR Specialist

    1 week ago

    Singapore Informa Global Support Full time

    Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • Global Technical Support Specialist

    5 days ago

    Singapore beBeeProduct Specialist Full time $90,000 - $120,000

    Job DescriptionYou will be working as a key member of our Global Construction & Infrastructure team, responsible for providing technical and market support for Motorgraders products in the Asia Pacific region.Your primary role will involve:Providing ongoing technical support to districts and dealers, ensuring they have the necessary information to provide...

  • Senior Equipment Maintenance Technician

    2 weeks ago

    Singapore beBeeTechnical Support Full time $40,000 - $80,000

    Job Overview We are seeking a highly skilled Field Service Specialist to join our team in Singapore. As a key member, you will be responsible for providing top-notch technical support to our clients, ensuring their equipment operates at optimal levels.

  • Highly Skilled Laboratory Instrumentation Specialist

    2 weeks ago

    Singapore beBeeTechnical Specialist Full time $80,000 - $120,000

    Job DescriptionAs a senior technical specialist, you will provide support to core lab customers and field personnel across APAC countries as the primary contact for our highest complexity instruments. You will be responsible for onsite instrument and assay integration, training, and troubleshooting, as well as documenting information into the complaint...

  • Healthcare Support Professional

    1 week ago

    Singapore beBeeCare Specialist Full time $3,500 - $5,500

    Job OverviewWe are seeking a dedicated and versatile Patient Service Associate to join our team. In this role, you will be the key link between patients, staff, and departments—ensuring smooth daily operations and an exceptional care experience.Key Responsibilities:Be the first point of contact for patients—coordinate, confirm, and follow up on...