
E-commerce Administrator
5 days ago
Managing day-to-day operations for e-commerce: process daily sales order, order fulfillment, inventory update, deal with return orders, product uploads, promotions on multiple e-commerce platforms. (Shopee, Lazada, Zalora)
- Developing marketing materials such as brochures, advertisements, and product labels
- Creating marketing plans that promote brand awareness and increase customer loyalty
- Monitoring competitors’ activities and responding with appropriate action, such as introducing a new product to compete with a competitor or changing pricing to better compete with a competitor’s offerings
- Work with Warehouse Team, making sure that orders are fulfilled and stocks are available
- Handle all customer queries and complaints
- Work with Design Team for banners/thumbnails pictures for new products or marketing strategy
- Work with Finance Team regarding monthly/weekly invoices and payments.
- Provide Administrative support to operation team
- To perform any other ad-hoc duties that may be assigned by superior from time to time.
**Skill Requirement**:
- Good interpersonal and communication skills
- Proactive, meticulous and result oriented
- Strong team player with can-do positive attitude
- At least 3 year of experience in graphic design working in the e-commerce (Lazada/Qoo10/Shopee)
- Able to cope with fast pace working environment
- Excellent organizational and time management
- Experience in Adobe Creative Suite (Illustrator, Photoshop) preferred, but not a requirement.
- Clear understanding of traffic metrics and sources & experience in tracking, optimising & implementing online sales/product/promotional strategies through data analytics and projection.
- Preferred Diploma/Degree in business/marketing
- Requiure to standby 24/7 after working hours for unforeseen circumstance
- May Require to work over weekend/PH/after office hours.
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