Head of Leisure

1 week ago

Singapore Combined Insurance Full time

This role has responsibility for all aspects of the Chubb travel insurance portfolio in the Asia Pacific region, with focus on managing a team at regional and local levels, overseeing key partnerships, developing distribution and new partnerships, organic growth from existing distribution, managing P&L and profitability, and strategizing for long-term growth.

**Responsibilities**:

- Define and execute travel insurance strategies for the region and work with relevant stakeholders to drive local execution.
- Lead team of dedicated travel insurance staff at regional office and in countries, including developing the team across the region as necessary/justified.
- Significant focus on successful roll out of key new business opportunities.
- Execute strategies for organic partner growth - Revenue Maximisation.
- P&L Responsibility and Portfolio Management with focus on meeting/exceeding revenue/profit goals.
- Act as the lead business developer for travel insurance in the Asia region, identifying new opportunities, working with the team to develop pitches, and closing deals.
- Lead from the front in developing and aggressively driving growth of digital travel partnerships.
- Direct responsibility and management of major Chubb accounts.
- Lead development of D2C distribution in key countries, including developing and overseeing marketing plans.
- Product development and innovation, including conceptualizing new product delivery and customer acquisition mechanisms.
- Responsible for deployment of Travel IT and ensuring efficiency and automation in operations and business processes.
- Manage all travel-related service relationships with external and internal service platforms
- Deliver cost containment while building reputation for service leadership.
- Engage key Chubb internal partners and stakeholders to assist in delivery of the strategic vision for travel insurance in the region.
- Perform the role in an honest, open and ethical manner, placing fair customer outcomes at the heart of decision making.
- Promote a corporate culture which pays due regards to the interests of customers and is committed to the achievement of fair and appropriate Customer Outcomes.

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