Head of Leisure

2 weeks ago

Singapur, Singapore Chubb Full time

This role has responsibility for all aspects of the Chubb travel insurance portfolio in the Asia Pacific region, with focus on managing a team at regional and local levels, overseeing key partnerships, developing distribution and new partnerships, organic growth from existing distribution, managing P&L and profitability, and strategizing for long-term growth.

Responsibilities:

  • Define and execute travel insurance strategies for the region and work with relevant stakeholders to drive local execution.
  • Lead team of dedicated travel insurance staff at regional office and in countries, including developing the team across the region as necessary/justified.
  • Significant focus on successful roll out of key new business opportunities .
  • Execute strategies for organic partner growth – Revenue Maximisation.
  • P&L Responsibility and Portfolio Management with focus on meeting/exceeding revenue/profit goals.
  • Act as the lead business developer for travel insurance in the Asia region, identifying new opportunities, working with the team to develop pitches, and closing deals.
  • Lead from the front in developing and aggressively driving growth of digital travel partnerships.
  • Direct responsibility and management of major Chubb accounts.
  • Lead development of D2C distribution in key countries, including developing and overseeing marketing plans.
  • Product development and innovation, including conceptualizing new product delivery and customer acquisition mechanisms.
  • Responsible for deployment of Travel IT and ensuring efficiency and automation in operations and business processes.
  • Manage all travel-related service relationships with external and internal service platforms
  • Deliver cost containment while building reputation for service leadership.
  • Engage key Chubb internal partners and stakeholders to assist in delivery of the strategic vision for travel insurance in the region.
  • Perform the role in an honest, open and ethical manner, placing fair customer outcomes at the heart of decision making.
  • Promote a corporate culture which pays due regards to the interests of customers and is committed to the achievement of fair and appropriate Customer Outcomes.
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