Service Desk Specialist
2 days ago
The Service Desk Specialist
**Responsibilities**:
- Responsible for Service Desk Voice, Service Request Management, Remote Desktop Support and E-Mail Support.
- Oversees the investigation, troubleshooting, resolution, and appropriate escalation of a range of technology-related incidents by ensuring that all incidents and requests are tracked in ITSM Tool. Ensuring the Customer Satisfaction Survey meets the required benchmark and drive the Service improvement areas for customers with ratings below defined benchmark.
REG No: R1986508 (NURUL ATIKA BINTE KASSIM)
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394
-
IT Service Desk Specialist
2 weeks ago
Singapore Cognita Schools Full timeAIS Job Description - IT Service Desk Specialist - Feb 2025.pdf **Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is...
-
IT Service Desk Specialist
2 weeks ago
Singapore Cognita Schools Full time**Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.** An exciting opportunity has opened for an **IT...
-
Service Desk
2 weeks ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,000 - $2,500 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 108703**Job Views** - 1Roles & Responsibilities **Job Description**: - ** Responsibilities**: b) Issue Incident ID to incident reporter c) Perform first level problem isolation,...
-
Fis Service Desk Specialist
1 week ago
Singapore Fisher Investments Europe Full timeOverview: Fisher Investments Singapore (FIS) is looking for a Service Desk Specialist to provide tier 1 and 2 support to our FIS employees. Come join a growing investment firm as a member of Fisher Investments Singapore. **The Opportunity**: As the Fisher Investments Singapore (FIS) Service Desk Specialist, you will report to the Vice President of End User...
-
IT Service Desk Professional
2 days ago
Singapore beBeeServiceDesk Full time $4,500 - $9,000IT Service Desk SpecialistAs an IT Service Desk Specialist, you will be the first point of contact for end users with technical issues and service requests. Your role is to provide timely, effective, efficient, and professional quality service to resolve problems and meet customer expectations.Key Responsibilities:Provide assistance to end-users with...
-
FIS Service Desk Specialist
5 days ago
Singapore Fisher Investments Full timeFisher Investments Singapore (FIS) is looking for a Service Desk Specialist to provide tier 1 and 2 support to our FIS employees. Come join a growing investment firm as a member of Fisher Investments Singapore. The Opportunity: As the Fisher Investments Singapore (FIS) Service Desk Specialist, you will report to the Vice President of End User Support to...
-
Euc & Service Desk Consultant-sh
3 days ago
Central Singapore TOSS-EX PTE. LTD. Full time**Location** Singapore, Central Singapore **Job Type** Contract **Salary** $4,500 - $5,000 Per Month **Date Posted** 15 hours ago Additional Details **Job ID** 119653 **Job Views** 1 **Job Description**: Roles & Responsibilities Provide on-site EUCD support services Job Responsibilities: (a) Image build management; (b) Administration and...
-
Hiring for Specialist, Service Desk
1 day ago
Singapore Rapsys Technologies Full timeJob Descriptions**:Specialist, Service Desk** - Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. - Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level - Maintain ownership of cases and follow-up on reported...
-
IT Service Desk
1 week ago
Singapore U3 Infotech Pte Ltd. Full timeResponsibility Demonstrate excellent communication skills, both written and spoken. Maintain ownership and provide timely updates to clients on the status of reported cases within targeted Service Level. Support scopes are both hardware and software issues. Ensure all incidents and service requests are successfully and accurately identified,...
-
Service Desk Engineer
2 days ago
Singapore Smart Information Management Systems Pte Ltd Full timeA- Posted by - Anusha Ganta- Senior Talent Acquisition Specialist Excellent opportunity for Service Desk Engineer role Understanding of desktop, laptop and printer and TCP /IP networking - Vendor interaction (laptops / desktops) for repair and replacement of parts - Knowledge in basic networking and troubleshooting - Knowledge in ITIL practices and...