
Senior Executive, Program
5 days ago
**Job Summary**
The Senior Executive, Program supports the day-to-day execution of customer programs by coordinating with internal teams, assisting in sales and operational activities, and ensuring timely follow-up on customer requests. This role plays a key part in maintaining smooth program delivery, supporting reporting activities, and contributing to customer satisfaction through responsive coordination and administrative support.
**Primary Responsibilities**
- Assist in the coordination of customer programs by supporting communication between customers, internal teams, and external stakeholders.
- Provide timely responses to customer inquiries and assist in tracking and managing customer requirements and deliverables.
- Support the preparation and follow-up of Requests for Quotation (RFQs), including gathering costing inputs from relevant departments.
- Maintain and update key reports such as sales forecasts, project tracking, and pipeline summaries under the guidance of the Program Manager.
- Provide administrative support for program and sales functions, including documentation, meeting coordination, and report consolidation.
- Assist in identifying and resolving basic program delivery issues by collaborating with plant and cross-functional teams.
- Help manage customer accounts by ensuring accurate records and coordination of internal follow-ups.
- Support internal communication to ensure alignment across stakeholders on program timelines and deliverables.
**Job Requirements & Qualification**
- Degree or diploma in Mechanical Engineering, Business Administration, or professional certificate in related field.
- 1-2 years of working experience, preferably in a manufacturing, engineering, or customer-facing coordination role.
- Exposure to plastic injection molding or manufacturing environments is a plus.
- Strong communication and interpersonal skills, with the ability to coordinate effectively across teams.
- Proficiency in Microsoft Office tools, especially Excel and PowerPoint.
- Detail-oriented, organized, and able to manage multiple tasks with a proactive approach.
- Willingness to learn and develop within a fast-paced and dynamic team environment.
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