Capital Market IT Run Specialist

1 week ago

Singapore Crédit Agricole CIB Full time

**Description du poste**:

- Main responsibilities

Application monitoring responsibilities
- Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams
- Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)
- Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement
- Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
- Provide non-functional requirement to the build team to implement monitoring as code whenever available.

Qualifications and Profile
- Should be able to do
- SLA & KPI management, client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution
- Appetite for continuous improvement, out of the box solution and automation mindset
- Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
- Knowledge of monitoring solution (E.g ITRS Geneos)
- Excellent communication and interpersonal skills
- Strong analytical and troubleshooting skills
- Ability to work well under pressure
- Autonomous, self motivated and excellent team player
- Strong perseverance and diligence towards attaining goals and effective time management

Optional
- General banking and finance understanding and knowledge
- Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD )
- Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex )
- Experience in reconciliation system like Intellimatch
- Niveau d'étude minimum
Bac + 3 / L3Formation / Spécialisation
Bachelor and above in relevant discipline
- Niveau d'expérience minimum
11 ans et plus- **Entreprise Crédit Agricole CIB**:

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