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Ipb - Sales Support Analyst

2 weeks ago

Singapore Citi Full time

The Sales Support Analyst will be part of the Sales Services Unit, providing a range of sales or service-related support to the business in meeting overall branch sales and service goals:
**Responsibilities**:

- Conduct review of the surveillance reports
- Operate as an independent unit providing maintenance support and administering controls surrounding various transaction processes
- Process online transaction, ensuring timeliness of execution, accuracy of entries and adequacy of approvals are in place
- Operate as a focused-unit or liaison to handle queries and controls
- Conduct daily post-transaction review on customers’ accounts
- Participate and assist in ad hoc assignments/projects for the business
- Other job-related duties may be assigned as required

**Skills and Competencies**:

- Working knowledge of related industry practices and standards
- Matured personality with a high level of initiative and drive
- Strong analytical ability required to review customer information in accordance to policies
- Ability to multi-task and prioritize effectively
- Demonstrate great attention to details
- Positive attitude with the ability to work well as part of a team and autonomously
- Consistently demonstrates clear and concise written and verbal communication

**Education**:

- Bachelor’s degree/University degree or equivalent experience
- Fresh Graduate may be considered
- **Job Family Group**:
Consumer Sales
- **Job Family**:
Consumer Sales Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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