Hcm Pre Sales Principal Consultant, Solution Centre

**Description**:
**As a HCM Presales Principal Consultant for SAP SuccessFactors, you work closely with sales and account management, and are both business relevant and technically knowledgeable. You know your audience, having worked in or around the HR domain. You understand the important role that presales professionals play in the sales cycle, utilizing your experience within HR to understand business requirements and provide insight to both HR and sales teams.**:
A HCM Presales Principal Consultant interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, presentations, and follow-up discussions. The primary role during an active sales cycle is to contribute presales input, to gain acceptance from the customer that the SAP SuccessFactors solution can solve the customer’s problem and is the right choice over the other competitive offerings.

**Essential Functions**:

- Working closely with our internal SAP Sales team, you strive to understand client requirements to craft and deliver compelling value-based software demonstrations or presentations in support of sales cycles.
- You join or lead customer discovery calls with representatives from the prospective customer to both build relationships and understand their business needs, vision, and priorities.
- Demonstrate deep knowledge of HCM solutions and appropriate industries and maintain credibility with the customer.
- You engage with customers to advise on the functional aspects of the HCM solution, and creatively craft solutions and proposals that clarify how SAP SuccessFactors brings business value to address critical business challenges faced by customers.
- You fulfil a presales role within our sales team, ensuring that any opportunities or projects you support are well-qualified with a mutually agreed action plan.
- You work with Account Managers, Sales Executives, and Solution Consultants on RFI’s and RFPs to support customer proposals.
- You stay vigilant on SAP SuccessFactors product enhancements, whilst contributing to and encouraging a knowledge-sharing culture within our team.
- You provide limited post-sale support to the project delivery team to ensure a smooth transition for customers.

**Required Qualifications**:

- Bachelor’s degree or equivalent in HR or Sales and Marketing, or equivalent HR experience.
- 7+ years of HCM specialist (or equivalent customer facing) experience in HCM areas including Talent Management, and potentially Payroll; or
- 5+ years of HCM practitioner experience in HCM areas including Talent Management.
- Experience in sales processes (preferred).
- Tertiary level qualifications - Bachelor’s degree or equivalent in HR or Sales and Marketing, or equivalent HR experience.

**Knowledge, Skills, and Abilities (KSAs)**:

- Advanced knowledge in one or more of the HR disciplines.
- General knowledge of HR practice and policy and a good understanding of functional groups that impact or are impacted by HR systems and processes.
- Demonstrated software implementation experience (cloud or SuccessFactors implementation experience a plus).
- Ability to attentively listen and effectively communicate in oral and written format with clients.
- Ability to build relationships including effectively articulating ideas to various audiences, creating and delivering presentations, facilitating focus groups and workshops.
- Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
- Ability to work collaboratively as part of a diverse project team, deploying the features and functions of SAP products as outlined in the Statement of Work.
- Ability to work independently with mínimal supervision.
- Ability to analyze and solve complex problems, with the ability to implement resolutions.
- Ability to think in abstracts and logically, diligently asking probing questions and recommending solutions.
- Ability to establish and manage multiple priorities and meet tight deadlines with attention to detail and strong organizational skills.
- Advanced MS Office including Word, Excel, PowerPoint and SharePoint.

**Work Environment and Special Consideration**:

- Works in a professional office and/or remote office environment.
- Routinely uses standard office equipment such as laptops, monitors, phones, and headsets. May also use white boards and/or virtual meeting rooms.
- Willingness to accommodate travel to support client engagements, typically 80% of the time.

**Competencies**:
Collaboration

Courage

Excellence

Integrity

Respect