Assistant Director

1 week ago

Singapore Ministry of Communications and Information Full time

**What the role is**
- As a key contributor of the Knowledge Management (KM) and Registry team, the job holder is responsible to drive KM and records management efforts to strategise and build a sustainable framework to support institutional knowledge sharing and retention within the Ministry of Communications and Information (MCI) through timely engagement and initiatives, advocating the importance of information and records management, reviewing and optimising tools/resources to ensure sustainable and strong KM culture in the Ministry.

**What you will be working on**
- 1. Drive KM efforts to support institutional knowledge sharing and retention within MCI
- Oversee KM initiatives and projects to ensure outcomes are met
- Curate agenda, providing timely information and statistics for approval or update at Knowledge Management Steering Committee
- Futureproof KM strategy and roadmap through data gathering and analysis to measure KM outcomes and results achieved

2. Lead and facilitate discussions with various internal stakeholders to elicit feedback to continuously review and improve on MCI’s KM initiatives
- Lead and facilitate KM managers Tea Session, KM Brown Bag session, KM sharing and briefings/ roadshows etc
- Organise focus groups, service journeys, feedback, change management sessions

3. Lead the team to work closely with National Archives of Singapore (NAS) on the record management requirements for retention, preservation, and declassification of MCI records
- Ensure that the team adopts and adhere to NAS Records Management guidelines
- Lead and facilitate policy, process, competency and engagement sessions with NAS, agencies and/or stakeholders
- Review and sustain records management knowledge sharing process within the Ministry to promote filing culture

4. Work closely with the IT team to drive digital solutions to automate KM and Registry processes and procedures where possible. Partner the team to oversee the enhancement and review of systems that support the KM and Registry function
- Review existing resources and tools to optimise usage and adoption
- Review possibility of adopting or introducing new resources and tools to improve KM user experience
- Participate in system related discussions, designing, testing and access management
- Plan for user training and change management

5. Lead ad-hoc KM and Registry related projects and initiatives.

**What we are looking for**
- Background in Business Management, Knowledge Management, Data Resource Management or related fields.
- Preferably 5 or more years of work and supervisory experience in similar scope
- Good organisational skills and able to multi-task effectively independently.
- Good content/information management and influencing skills with strong attention to details.
- Possess charismatic leadership skills
- Able to meet tight deadlines and work under pressure.
- Strong affinity with technology and is interested in new technologies and the latest digital innovations would be preferred.

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