Customer Service Consultant/executive

5 days ago


Singapore SGP HEALTHCARE INVESTMENTS PTE. LTD. Full time

**ClearSK Healthcare Pte Ltd**manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

**Responsibilities**

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.
- Attend to customer’s incoming calls, SMS and Whatsapp messages
- Issuance of invoices for different branches
- Update of customer information on internal database
- To support sales consultants by securing appointments
- To place outbound cold calls and provide good customer services
- To keep our customers informed on the latest update and ongoing promotions
- To be inquisitive and sensitive towards customers’ requirements and concerns over call
- Other administrative duties as assigned from time to time
- Reports to head of department and senior operation manager

**Role Requirement**
- 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.
- **Students & Fresh Grads**are welcome too.
- Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.
- Comfortable using computer and IT systems.
- A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.
- Able to work on some weekdays and Saturdays.

**Benefits**
- Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
- Flexi-work plans available for Part-time, 3 months Contract based (renewable)
- Convenient working locations
- Able to work from home for well-trained staff

**Application process**:



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