
E-commerce Operation Specialist
3 days ago
**Working Hours**: 5-day work week, 8:30 AM - 5:30 PM
**Key Responsibilities**
- Oversee day-to-day e-commerce operations, including order processing, inventory management, and shipping logistics.
- Manage and optimize presence on e-commerce marketplaces.
- Upload and update product listings, ensuring accuracy, attractive content, and search optimization.
- Create effective and engaging campaign materials.
- Provide excellent after-sales service, handling customer inquiries and issues.
- Monitor category performance, track daily operations, and ensure sales targets are achieved.
- Analyze sales data and market trends to identify areas for improvement and growth opportunities
- Manage platform advertising/traffic, optimizing ROI.
- Communicate with platform partners to negotiate resources and opportunities.
- Plan and execute online sales campaigns (9.9, 11.11, Black Friday, festive sales).
**Requirements**:
- 1-2 years experience with e-commerce platforms (Shopee, Lazada, TikTok Shop, Shopify, RedMart, NTUC).
- Fluent in **English and Mandarin** (to liaise with customers and partners).
- Strong adaptability in a fast-paced environment.
- Positive attitude, ability to multitask, detail-oriented, with good communication skills.
- **Singaporeans / PRs only.**
**Benefits**:Commission, AWS / Annual Bonus for good performers, 14 days Annual Leave, Birthday Off, Medical Benefits, CPF Contributions
Pay: $2,800.00 - $3,200.00 per month
**Experience**:
- e-commerce platforms: 1 year (required)
Work Location: In person
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