E-commerce Operation Specialist

5 days ago

East Region, Singapore Private Advertiser Full time $40,000 - $60,000 per year

Working Hours: 5-day work week, 8:30 AM – 5:30 PM

Job Description

We are seeking an E-commerce Operation Specialist to manage and optimize our online presence across platforms. The ideal candidate is detail-oriented, experienced in e-commerce operations, and motivated to drive sales growth while enhancing customer satisfaction.

Key Responsibilities

  • Oversee day-to-day e-commerce operations, including order processing, inventory management, and shipping logistics.
  • Manage and optimize presence on e-commerce marketplaces.
  • Upload and update product listings, ensuring accuracy, attractive content, and search optimization.
  • Create effective and engaging campaign materials.
  • Provide excellent after-sales service, handling customer inquiries and issues.
  • Monitor category performance, track daily operations, and ensure sales targets are achieved.
  • Analyze sales data and market trends to identify areas for improvement and growth opportunities
  • Manage platform advertising/traffic, optimizing ROI.
  • Communicate with platform partners to negotiate resources and opportunities.
  • Plan and execute online sales campaigns (9.9, 11.11, Black Friday, festive sales).

Requirements

  • 1–2 years experience with e-commerce platforms (Shopee, Lazada, TikTok Shop, Shopify, RedMart, NTUC).
  • Fluent in English and Mandarin (to liaise with customers and partners).
  • Strong adaptability in a fast-paced environment.
  • Positive attitude, ability to multitask, detail-oriented, with good communication skills.
  • Singaporeans / Permanent Residents only

Benefits: AWS / Annual Bonus for good performers, Commission, 14 days Annual Leave, Birthday Off, Medical Benefits, CPF Contributions

Prefer to apply privately? Please send your resume to

Thank you for your submission and we regret that only shortlisted candidate will be notified.

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