E-commerce Executive
4 days ago
Position Title: E-commerce Executive
Working Hours: Monday-Friday 9am-6.30pm
Location: Suntec
About Us:
Zhong Yan Tang is a leading wellness brand specializing in premium bird's nest and traditional health products. With a growing retail presence across Singapore and beyond, we are expanding our digital operations to enhance customer experience and strengthen our online sales performance.
Job Responsibilities:
- Manage daily operations of online platforms (e.g., Shopee, Lazada, TikTok Shop, company website, xhs, Facebook etc).
- Upload and update product listings, descriptions, prices, and promotional content.
- Monitor online sales performance and develop strategies to increase traffic and conversion rates.
- Handle customer inquiries, feedback, and after-sales support in a timely and professional manner.
- To ensure smooth order fulfillment and promotional campaigns.
- Conduct competitor analysis and provide market insights for continuous improvement.
Requirements:
- Diploma or Degree in Business, Marketing, E-commerce, or related fields.
- At least 1 year of relevant working experience in e-commerce or digital marketing preferred.
- Familiar with online marketplaces such as Shopee, Lazada, Tiktok, Facebook, XHS etc.
- Strong communication, analytical, and organizational skills
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