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Senior Manager, Sales Learning and Effectiveness

2 weeks ago

Central Singapore PayPal Full time

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: PayPal is seeking a Senior Manager, Sales Learning and Effectiveness to drive sales performance and revenue growth across APAC (Asia Pacific), MEA (Middle East and Africa) and China. In this leadership role, you will design, facilitate, and execute comprehensive sales enablement strategies that fuel the success of SMB, Enterprise, and Partner sales teams in dynamic growth markets. This role will lead complex projects and participate in problem resolution, requiring an understanding of current business trends. You will determine methods and procedures for new assignments, often resulting in global process improvements.

**Job Description**:
**Key Responsibilities**
- Strategy Development: Develop and implement impactful sales enablement strategies aligned with company and regional goals.
- Sales Training Programs: Design, deliver, and maintain modern sales training programs to elevate sales skills and product knowledge of sales teams
- Performance Analysis: Assess sales data to identify trends, inform decision-making, and guide process improvement.
- Cross-Functional Collaboration: Partner closely with Product, Marketing, Sales and other departments to ensure cohesive deliverables such as sales plays
- Team Leadership: Manage, mentor, and inspire a team of sales enablement professionals.

**Required Skills**:

- Leadership: Demonstrated ability to lead and motivate teams to achieve high performance.
- Communication: Superior verbal and written communication skills.
- Analytical Thinking: Strong ability to interpret complex data and translate insights into action.
- Technical Proficiency: Skilled with sales enablement platforms and CRM systems.
- Adaptability: Thrive in a fast-paced, rapidly evolving environment, quickly adjusting strategies as necessary.
- Problem-Solving: Comfortable with ambiguity and able to deliver clear solutions.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

**Our Benefits**:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

**Who We Are**:
**Commitment to Diversity and Inclusion**

**Belonging at PayPal**:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense