Customer Success Executive

5 days ago

Singapore Lunch Actually Pte Ltd Full time

LUNCH Actually is Asia’s first lunch dating specialist which arranges quality dates for busy, pro-active single professionals in a discreet, fun and stress-free environment. Launched in Singapore in April 2004, we have expanded to include offices in Kuala Lumpur, Hong Kong, Bangkok and Jakarta. Lunch Actually aims to provide a safe, convenient and non-intimidating avenue for busy professionals to meet.

Our CultureWe embody the entrepreneurial spirit, daring to dream and making our dream a reality. We honor integrity, commitment and creativity. We respect our staff and we practice an open-door policy. We have many well-defined policies, procedures and programs to bring out the best in our staff. We are always focused on our people. We provide opportunities to develop your skills, further your career, and achieve your goals.

We are looking for a Matchmaker who is passionate in helping clients find their right one by coordinating their dates and support them through their Lunch Actually journey This role will be based in Singapore.

**Customer Success Executive / Matchmaker**

**Responsibilities**:

- Passionate about helping people find love
- Improve date coordination process and schedule dates for clients
- Respond to customers’ inquiries promptly and provide support when needed
- Listen to customer feedback and perform service recovery when necessary
- Able to communicate professionally and confidently with high profile clients
- Provide ad-hoc operational and events support
- Active and outward-bound communication with clients on a daily basis

**Requirements**:

- Excellent communication skill and being able to think fast on your feet is a MUST
- Fresh graduates who meet the requirements are encouraged to apply
- Experience in sales, customer service, customer support, account management is a huge plus
- Excellent command of English & Cantonese
- You are diligent and willing to go the extra mile for your clients
- You have high attention to details
- You are flexible and able to adapt to different working style with different types of clients
- You can strive and perform under pressure
- You possess good work ethics and integrity
- Relentlessly driven and seeks challenges
- Willingness to drive growth and able to embrace and tackle challenges.

**Benefits**:

- No fieldwork; you will be working comfortably in our cozy and fun office at Somerset
- Competitive Salary package & commission
- Learn and grow with the team - product and communication training will be provided
- Young and startup-like working environment, led by experienced leaders and serial entrepreneurs
- Potential to grow into an Operation Manager and eventually a Product/Operation Director

Work Location: One location

  • Customer Success Executive

    2 weeks ago

    Singapore RED HAT ASIA PACIFIC PTE LTD Full time

    The Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure customers are successful in realizing value from Red Hat products and platforms. You will work with select customers to develop success plans and lead discussions with senior customer executives, Enterprise Architects, IT...

  • Customer Success Executive

    1 day ago

    Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers. Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning...

  • Customer Success Executive

    4 weeks ago

    Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    Roles & ResponsibilitiesCareer Opportunities @ AventisAt Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers.Be empowered and embark on a purpose-driven career, come...

  • Customer Success Executive

    1 week ago

    Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    Roles & Responsibilities Career Opportunities @ Aventis At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers. Be empowered and embark on a purpose-driven career,...

  • Customer Success Executive

    7 days ago

    Singapore 2ND BRAIN PTE. LTD. Full time

    Job Description As a Customer Success Executive, you will play a critical role in the post-sales journey of SME clients. This position is focused on sales fulfillment and customer lifecycle coordination. You will support the sales team in contract preparation, execution, and onboarding coordination, and continue as the main liaison during service delivery...

  • Customer Success Executive

    1 week ago

    Singapore EASYLEARN PTE. LTD. Full time

    **Responsibilities**: - Develop and execute the customer success strategy and customer success plan to drive revenue retention - Manage customer success and happiness of clients by providing support and service to all clients and prospects - Deliver highly engaging customised workflow-based customer engagements/ training sessions - Handles customer...

  • Customer Success Executive

    2 weeks ago

    Singapore ELEC-PRO TECHNOLOGY PTE. LTD. Full time

    Our Company is working closely with a Prestigious Public Listed organisation in Singapore. We are seeking a Customer Success Executive with a demonstrated track record of successfully retaining and expanding the business footprint of the existing customer base for our product distribution and calibration service business. **Customer Success...

  • Customer Success Executive

    4 weeks ago

    Singapore Ogury Full time

    About OguryOgury is a About OguryOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data , which is meticulously collected and...

  • Customer Success Executive

    1 week ago

    Singapore INFOHOST PTE LTD Full time

    We are looking for a proactive and customer-focused **Customer Success Executive**to join our team. You will be responsible for building strong relationships with clients, ensuring their satisfaction, and helping them get the most value from our products or services. Your role is vital in ensuring customer retention and long-term account growth. **Key...

  • Customer Success Executive

    1 week ago

    Singapore RGF Full time

    **Location**: Singapore **Salary**: Open **Industry**: IT & Digital Media **Sub-industry**: Enterprise Software **Function**: Sales **Job Description**: **Our Client**: RGF represents one of the cloud-based contact management system providers for companies, with a user base successfully increasing each year. They're actively looking to hire a Customer...