Customer Success Executive

4 weeks ago

Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time
Roles & Responsibilities

Career Opportunities @ Aventis

At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers.

Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning environment. Choose from our exciting suite of career opportunities

Customer Success Executive

As a Customer Success Executive, you will be responsible for developing customer relationships that promote customer retention and loyalty.

Responsibilities

  • Customer Retention and Growth through managing relationship with customers to maintain overall customer health and growth.
  • Customer Satisfaction and Advocacy to convert customers to advocates.
  • Organize and orchestrate cross functional resources to proactively engage in helping customer business success
  • Drive customer participation and attendance in business related events/webinars or other promotive activities.
  • Participate in onboarding activities and product demonstrations post purchase.

Requirements

  • Diploma or bachelor's degree (fresh diploma/ degree candidates are welcome to apply)
  • Positive and Customer-centric service mindset
  • Strong administration, analytical and organisational skills, with a systematic approach to problems.
  • Self-driven, able to work independently as well as a good team player.
  • Experience Customer Success, Client Relations, Professional services will be beneficial

Don't Missed This Opportunity. Take Action Today

Dynamic working environment with attractive remuneration package.

Interested applicants should send in your resume in word /pdf format with your CV (if any) and expected salary.

Or visit us at www.aventislearning.com for more information

Tell employers what skills you have

Customer Retention
Active Directory
Powershell
Customer Relationships
Customer Success
Administration
Microsoft Exchange
Customer Education
MCSA
SharePoint
MCSE
Good Communication Skills
Advocacy
System Administration
Customer Satisfaction
Customer Service
MCITP
Professional Services
Able To Work Independently
Customer Service Experience

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