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Operations Manager, Computer

2 weeks ago

Singapore MITRAA AGENCIES PTE. LTD. Full time

Minimum bachelor's degree
- Minimum 4+ years working experience
- Monitor departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary
- Meet regularly with department managers; facilitate resolution of issues/problems between business units and/or departments - Responsible for appropriate staff levels to meet requirements of the department
- Responsible for recruitment, hiring, terminations and performance management of departmental employees
- Manage the morale in the department by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
- Enhance and develop policies, procedures and service systems to meet the goals of URSU - Budget preparation and monitoring of the department P&L
- Monitor financial performance to ensure the department is meeting or exceeding budgetary commitment
- Analyzes and reports on the department's key performance indicators and industry trends
- Develop and implement strategies around improving the financial performance of the department
- Handle enquiries and complaints which are escalated from the departments and present options to solve issues of concern
- Examines reports to determine the operational activities of the company and ensure optimum performance
- Ensure that all reporting employees adhere to company policies and procedures
- Develop policies & procedures related to facilities use, operations and services
- Assist the General Manager in the negotiation and administration of all lease and lease renewals