Operations Manager, Computer
7 days ago
Job Overview:
We are seeking a highly skilled and results-driven Operations Manager to oversee and optimize our day-to-day operations within the computer/IT industry. The ideal candidate will have strong experience in managing technical teams, streamlining business processes, and driving operational efficiency. This role requires a deep understanding of IT infrastructure, software development cycles, and business operations in a technology-driven environment.
Key Responsibilities:
Operational Strategy & Execution:
• Develop and execute operational strategies to improve business performance and efficiency.
• Align operational processes with the company's strategic goals and industry best practices.
• Oversee day-to-day operations, ensuring seamless delivery of IT services and support.
Process Optimization:
• Identify bottlenecks and inefficiencies in existing processes and develop solutions to address them.
• Implement automation tools and best practices to enhance productivity and reduce operational costs.
Team Leadership & Development:
• Lead and mentor cross-functional technical and operational teams.
• Set performance expectations, provide regular feedback, and foster a culture of continuous improvement.
• Develop training programs to upskill team members and enhance operational capabilities.
Performance Monitoring & Reporting:
• Establish key performance indicators (KPIs) to measure operational success.
• Monitor and analyze operational performance data to identify trends and areas for improvement.
• Prepare and present regular reports to senior management on operational progress and challenges.
Compliance & Risk Management:
• Ensure all operational activities comply with company policies and industry regulations.
• Manage security protocols and data privacy measures to protect company and customer data.
• Develop and implement risk mitigation strategies to address operational challenges.
Qualifications & Skills:
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field (Master's preferred).
• 5+ years of experience in operations management, preferably in the computer/IT industry.
• Strong understanding of IT infrastructure, software development life cycle (SDLC), and system integration.
• Proven experience in process optimization, automation, and performance improvement.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and stakeholder management skills.
Preferred Qualifications:
• Experience in cloud computing, cybersecurity, and data management.
• Familiarity with project management methodologies (e.g., Agile, Scrum).
• Certification in operations management or project management (e.g., PMP, Six Sigma).
EA Reg Number: R21103035
EA License Number: 07C3924 | Company Registration No: 200609504D
Tell employers what skills you haveManagement Skills
Troubleshooting
Streamlining
Cloud Computing
Data Management
System Integration
Operations Management
Automation Tools
SDLC
Information Technology
Team Leadership
PMP
Operating Systems
Team Management
Agile Scrum
Process Optimization
Cloud
Six Sigma
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