Computer Operations Engineer
1 week ago
CSTECH SOLUTIONS is seeking a Computer Operations Engineer to join our team. The ideal candidate will have experience in computer operations and troubleshooting, as well as excellent communication and problem-solving skills.
Key Responsibilities:
- Provide first-level helpdesk and end-user support
- Setup PC/Laptop, Backup PC/Laptop, and migration of PC/Laptop Data
- Installing and configuring computer hardware, software, systems, networks, printers, and other IT equipment
- Troubleshooting of System and Network problems and diagnosing and resolving hardware or software faults
- Administration of user accounts (Active Directory, LDAP), Microsoft 365 Azure, WHM, and cPanel
- Documenting and managing of Client IT Assets, Inventory, and other IT supplies
- Testing and evaluating new technology
To be successful in this role, you will need to have:
- Proven 1-2 years of hands-on experience working in an end-user IT Support role or computer operations environment
- Experience in installation, setup, configuration, migration, upgrading, and maintenance of servers, PCs, OS, software, and other related peripherals
- Required technical troubleshooting skills for Windows 10, 11
- Managing of Action Directory and User email accounts, Trend Micro, and Acronis Backup Exec Virtualisation preferably VMware
- Basic networking protocol (DNS, DHCP, VLAN) with advanced printer/peripheral device troubleshooting
- Support for handheld smartphones and tablets
- Monitor and ensures compliance with company's IT Security policies
- Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management, and decision-making skills
- Willingness to take ownership of tasks and express interests in learning new technologies and systems
- Fresh graduate are welcome to apply
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