Customer Service Executive

6 days ago


Singapore BOLLORE LOGISTICS SINGAPORE PTE. LTD. Full time

**About the role**

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.

**What you will be doing**
- Lead a team of customer service personnel and operational staff /production supervisor in handling daily services and operations
- Participate in day-to-day operation issue
- Manage and control the facilities and resources (MHE, VAS equipment, indirect material) at its command
- Annual capacity review; recruitment status, training, and escalation if any
- External training requisition - safety, first aider, work from height, fire warden etc.
- Reports 1) P & L 2) OT charges 3) facilities 4) space utilization 5) manpower 6) Machine utilization & maintenance 7) Expenses 8) Administration 9) Handling & preparation for audit 10) Monthly end billing
- Draft SOP and workflow of other documents.
- Training strategies & certification and development of the workers
- Manage indirect material inventory, consumption patterns, work with cross function to eliminate excess and obsolete inventory. Ensure stock availability to fulfil requirements.
- Monitor the production plan is done in accordance with customer fulfilment and QHSE compliance and etc
- Support warehouse on cycle count program and monthly stock-take.
- Keep track & follow up on continuous program; effectively and continuously explore and implement programs to improve quality, productivity, cost effectiveness and process improvements in production.
- Work together with quality personnel in compliance with Good Manufacturing Practice, ISO 22716 requirements and ASEAN Cosmetics Directive.
- Work closely with manager and ad hoc as when assigned
- Minimum few years of relevant experience in production management
- Some experience in materials management, supply chain, logistics in a manufacturing environment
- Soundable experience in purchasing and production planning responsibilities
- Experience in lean management and continuous improvement
- Demonstrates sense of urgency and responsiveness; achieves measurable results
- Reliable - accurate & detailed
- Good analytical and computer software skills
- Ability to manage large amounts of quantitative data
- Proficient computer skill in Microsoft office
- Good written and verbal communication skills
- Dynamic self-starter with good interpersonal, communication and written skills

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.



  • Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full time

    Our client understands the value of sounds. They are in the business of developing solutions that will enhance the auditory quality of their products for their users. Now, you can hear every sound clearly and comfortably. They are looking for a Customer Service Executive to join their expanding business. Youare responsible for managing customer service...


  • Singapore Public Service Division Full time $104,000 - $130,878 per year

    [What the role is]PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS)[What you will be working on]We are seeking a dedicated individual to join our dynamic Customer Service team at LTA. In this role, you will provide comprehensive operational and frontline service support across various customer touchpoints.Key ResponsibilitiesHandle...

  • Customer Service

    2 weeks ago


    Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per year

    Job Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...


  • Singapore A & I Tax Service Pte. Ltd. Full time

    We are an accounting and corporate secretarial firm. Job Responsibilities Issue quotations and negotiate price Reply to customers' enquiries Provide after-sales service to enhance good relationship with customers Job Requirements - Diploma / Degree (Studied in Business Management will be an advantage) Good communication skills in English...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Customer Service Representative **Location**:77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...

  • Customer Service Lead

    2 weeks ago


    Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    **Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...

  • Customer Service

    3 weeks ago


    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with merchandise and...

  • Customer Service

    1 week ago


    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & Responsibilities Job Description: You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with...


  • Singapore Lkw Service Gottschalk Full time

    Cycle & Carriage – Driving Passion Across Many Brands At Cycle & Carriage, we carry a diverse portfolio of automotive brands and are united by a shared passion for excellence. Joining us means becoming part of a successful organization where respect, collaboration, and continuous development are at the heart of everything we do. We recognize and reward...