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Customer Service Advisor

3 weeks ago

Singapore PERFORMANCE MOTORS LIMITED Full time

**Responsibilities**:

- Responsible for daily intake of cars for servicing and assist other Customer Service Advisors in times of need.
- Always ensure and uphold service image.
- Achieve high service level through various action plans constantly implemented
- Ensure administrative work is carried out promptly (i.e., warranty claims, internal account, reports, cash debtors, monthly target of CSI scores, etc).
- Perform invoice closing and preparation of quotation when required.
- Provide excellent customer service to customers.

**Requirements**:

- Min. NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering) with 3 to 4 years of working experience in relevant field.
- Possesses sound technical knowledge in cars.
- Must have a valid Class 3 driving licence.