
Customer Service Advisor
4 days ago
COMPANY DESCRIPTION
Roadbull - Incorporated in 2015 with the vision of enabling merchants to participate in the shift to E-commerce through a single and unified ecosystem.
- Initially offering tech-based last mile services & solutions, Roadbull has evolved to extend fulfilment solutions - Storage, Pick & Pack services to customers through its expanded proprietary systems; GEMS - Global Ecommerce Multi-channel System, providing greater value for customers through a more wholesome E-commerce experience.
Awarded one of the fastest growing companies in Singapore in 2020 by Statista, we remain focused on our vision as we continuously enhance our service capabilities to provide greater connectivity & a more seamless E-commerce journey from start to end.
We stay committed to the community on being a one-stop service and solutions provider for all your E-commerce needs.
DESIGNATION : Customer Service Advisor
RESPONSIBILITIES- Perform customer service operations- Support the implementation of appropriate customer service channels and solutions for managing customers' concerns
- Address customers' requests and queries
- Analyse customer information and needs to improve customer relationships and experience
- Execute order processing and order fulfilment tasks
- Gather customer feedback from multiple sources including surveys- Conduct business process improvement- Identify risks associated with different approaches of business process change
- Implement business process improvement solutions to achieve effectiveness in customer service operations
- Provide feedback and suggestions on how to improve processes
QUALIFICATIONS
Diploma/NITEC/Bachelor's
-
Customer Service Advisor
1 week ago
Singapore Lkw Service Gottschalk Full timeCycle & Carriage – Driving Passion Across Many Brands At Cycle & Carriage, we carry a diverse portfolio of automotive brands and are united by a shared passion for excellence. Joining us means becoming part of a successful organization where respect, collaboration, and continuous development are at the heart of everything we do. We recognize and reward...
-
Customer Service Advisor
6 days ago
Singapore Atlaz Full timeCustomer Service Advisor / Customer Service Officer (Automotive Workshop – Ubi) We are looking for a dedicated Customer Service Advisor / Customer Service Officer to join our automotive workshop located in the Ubi vicinity. This role serves as the main point of contact for customers, ensuring a smooth and professional experience from vehicle drop-off to...
-
Service Advisor
1 week ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeJob Title: Service Advisor (BYD/Denza)Location: Ubi Department: Aftersales Department Key Responsibilities: Customer Interaction: Greet customers promptly and professionally, understanding their service needs. Clearly communicate repair recommendations and service options. Answer customer questions regarding their vehicle's condition,...
-
Service Advisor
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities Job Title: Service Advisor (BYD/Denza) Location: Ubi Department: Aftersales Department Key Responsibilities: Customer Interaction: Greet customers promptly and professionally, understanding their service needs. Clearly communicate repair recommendations and service options. Answer customer questions regarding their...
-
Service Advisor
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Service Advisor (BYD/Denza)Location: UbiDepartment: Aftersales DepartmentKey Responsibilities:Customer Interaction:Greet customers promptly and professionally, understanding their service needs. Clearly communicate repair recommendations and service options. Answer customer questions regarding their vehicle's condition,...
-
Advisor, Customer Service
1 week ago
Singapore Singapore Technologies Engineering Ltd Full timeJob ID: 16148- Location: Land - 31 Corporation Road, SG- Description: - The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about...
-
Customer Service Advisor
2 weeks ago
Singapore AUTOBACS VENTURE SINGAPORE PTE LTD Full timeJob Description/Responsibilities - Convert Showroom customers to Workshop sales. - Vehicle intake and perform daily service sales of service product. - Attend to all intakes of customers' cars for repairs and servicing. - Administer all documentations for costings, and vehicle service history. - Prepare job orders as per customers' requirements. - Ensure all...
-
Customer Service Advisor
3 weeks ago
Singapore THE TALENT NETWORK PRIVATE LIMITED Full timeRoles & ResponsibilitiesOur client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3,500.00 + Commission / Central and West area - 2 OpeningsRequirementsMin GCE 'O' Levels / NITEC in Automotive Technology At least 2 to 3 years of experience providing Service Advisory to Automotive...
-
Service Advisor
4 hours ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Service Advisor (BYD/Denza) **Location**:Ubi **Department**:Aftersales Department **Key Responsibilities: **Customer Interaction**: - Greet customers promptly and professionally, understanding their service needs. - Clearly communicate repair recommendations and service options. - Answer customer questions regarding their vehicle's condition,...
-
Customer Service Advisor
4 hours ago
Singapore THE TALENT NETWORK PRIVATE LIMITED Full time**Our client, a Luxury Brand is seeking for a Senior / Customer Service Advisor / Client Advisor ( Retail Luxury ) - Salary up to $ 4,000.00 (Basic + Commission) + AWS + VB - Central area - 2 Openings **Requirements**: - Diploma holder / Nitec / O or N Level - **At least 1 to 2 years of working experience in Retail industry (perferably Luxury Retail)**: -...