Associate, Volunteer

2 weeks ago

Singapore NTUC Health Full time

COMPANY DESCRIPTION

**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

DESIGNATION : Associate, Volunteer & Partnership

RESPONSIBILITIES
- Grow and coordinate volunteer supply to the community partners
- Build volunteer management capabilities of the community partners
- Broker partnerships between demand and supply organizations at the town-level

The duties of an Associate, Volunteer & Partnership (Volunteer Centre) include:
**Planning and operations**
- Assist in identifying potential partners and facilitate effective partnerships with all stakeholders in the volunteer ecosystem
- Understand ground needs and triage the appropriate volunteers to the community and other social service agencies
- Recruit, train, and deploy volunteers according to the needs of volunteers and community partners
- Support in developing and strategizing operationalization plans to outreach and engage volunteers and partners
- Assist in organizing introductory meetings, follow-up meetings, quarterly networking sessions, and annual volunteer appreciation event
- Attend all inquiries in a timely manner and follow through. e.g. screening, assessment, matching, and follow up
- Assist in curating and co-organizing volunteer activities with community partners
- Provide regular check-in with community partners to engage and collect feedback and volunteer data

**Administrative work**
- Attend to all administration requirements for the Volunteer Centre, including volunteer data management, and report submissions in a prompt and timely fashion
- Support necessary evaluation and all critical reporting processes under the Volunteer Centre
- Collate information and prepare regular newsletters to be disseminated to community partners

Any other duties as assigned

QUALIFICATIONS
- Degree or Diploma with some experience in community partnerships or volunteer engagement
- Proficient in Google Workspace - Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
- Proficient in digital skills and publication software (e.g. Photoshop, Dreamweaver, InDesign, Canva, etc) is an added advantage
- Pleasant, resourceful, proactive, and highly accountable for the work assigned
- Has an interest/passion for working with partners and new people groups
- Strong interpersonal and communication skills
- Able to work independently and at the same time a team player who is able to work cohesively with colleagues from different levels

OTHER INFORMATION

**Location**:

- Ubi Office (but will have to travel mostly around the Serangoon area)

As there may be events and activities held outside of office hours, the staff may have to work on weekday nights and weekends whenever necessary.

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