Associate/senior Associate, Volunteer

5 days ago

Singapore Unity Denticare Full time

**About Us**:
**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic
- Grow and coordinate volunteer supply to the community partners
- Build volunteer management capabilities of the community partners
- Broker partnerships between demand and supply organisations at the town-level

The duties of an Associate/Senior Associate/Assistant Manager, Volunteer & Partnership (Volunteer Centre) includes:
**Planning and operations**
- Support the development of a new volunteer centre
- Assist in identifying potential partners and facilitate effective partnership with all stakeholders in the volunteer ecosystem
- Understand ground needs and triage the appropriate volunteers to the community and other social service agencies
- Recruit, train and deploy volunteers according to the needs of volunteers and community partners
- Support in developing and strategizing operationalization plans to outreach and engage volunteers and partners
- Assist in organising introductory meetings, follow up meetings, quarterly networking sessions and annual volunteer appreciation event
- Attend all enquiries in a timely manner and follow through. e.g. screening, assessment, matching and follow up
- Assist in curating and co-organising volunteer activities with community partners
- Provide regular check-in with community partners to engage and to collect feedback and volunteer data

**Administrative work**
- Attend to all administration required for the Volunteer Centre, including volunteer data management, report submissions in a prompt and timely fashion
- Support necessary evaluation and all critical reporting processes under the Volunteer Centre
- Collate information and prepare regular newsletters to be disseminated to community partners

Any other duties as assigned

**Qualifications**:

- Degree or Diploma with some experience in community partnerships or volunteer engagement
- Proficient in Google Workspace - Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
- Proficiency in digital skills and publication software (e.g. Photoshop, Dreamweaver, InDesign, Canva, etc) is an added advantage
- Pleasant, resourceful, proactive and highly accountable for the work assigned
- Have an interest/passion to work with partners and new people groups
- Possess strong interpersonal and communication skills
- Able to work independently and at the same time a team player who is able to work cohesively with colleagues from different levels
- Willing to accept occasional weekend activities

**Skills**:
Volunteer Engagement

Community Partnership

Partnership Development And Management

**Other Information**:
**Location**:
Ubi Office (but will have to travel mostly around Serangoon are for work)

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