Clinical Lead

7 days ago

Singapore SG MEDICAL PTE. LTD. Full time

**Clinical Lead (Sleep Health)**:
**About the Role**:
We’re seeking a Clinical Lead (Sleep Health) to elevate the quality and consistency of our sleep therapy counselling services. You’ll guide a team of CPAP Counsellors, handle escalated patient cases, maintain clinical protocols, and play a key role in patient adherence, partnerships, and service outcomes.

This role blends leadership with hands-on experience — ensuring you remain connected to the real-world challenges faced by CPAP Counsellors, while steering the team’s clinical growth and effectiveness.

**What You’ll Be Responsible For**:

- Act as the primary escalation point for complex or high-risk CPAP cases
- Coach and mentor CPAP Counsellors to maintain high clinical standards
- Review and improve standard operating procedures for therapy counselling
- Contribute to resupply logic, patient adherence strategy, and partner education
- Represent clinical perspectives in partnerships and B2C campaigns
- Actively perform CPAP counselling duties periodically to maintain a strong understanding of frontline workflows, patient needs, and counsellor challenges

**What Success Looks Like**:

- 90% compliance with clinical counselling protocols
- < 5% backlog in escalated patient cases
- Timely and documented resolution of all clinical queries
- High satisfaction and confidence from the counselling team
- Strong alignment between counselling workflows and clinical standards

**You Might Be a Good Fit If You**:

- Are a trained healthcare professional (e.g. Respiratory Therapist, Nurse, Allied Health)
- Have good commercial experience
- Have experience in sleep therapy, CPAP support, or chronic care management
- Are confident leading peers and guiding care quality
- Enjoy collaborating across marketing, partnerships, and operations
- Understand patient adherence psychology and education tactics
- Are willing to rotate through CPAP Counsellor responsibilities occasionally (e.g. intake calls, therapy consults, resupply engagement) to stay grounded in day-to-day patient experience

**Tools You'll Use**:

- CRM (HubSpot or equivalent) to document escalations and patient notes
- Workflow platforms (e.g. shared calendars, ticketing)
- Resupply and patient management dashboards

**Bonus If You Have**:

- Experience setting up or revising healthcare SOPs
- Exposure to digital health platforms or clinical partnerships
- Interest in building educational content or webinars

**Why Join Us?**:
We’re a growing healthcare team supporting thousands of sleep therapy patients with a mix of digital counselling and clinical service. You’ll get the opportunity to shape standards, work across teams, and drive real outcomes in a lean, mission-driven environment.

Ready to lead with both heart and hands?

  • Clinical Trial Specialist

    3 weeks ago

    Singapore Emerald Clinical Full time

    Join to apply for the Clinical Trial Specialist role at Emerald Clinical At Emerald Clinical Trials , we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical,...

  • Clinical Trial Specialist

    3 weeks ago

    Singapore Emerald Clinical Full time

    Overview At Emerald Clinical Trials , we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from...

  • Clinical Research Associate Ii

    2 days ago

    Singapore Syneos Health Clinical Full time

    **Description** **Clinical Research Associate II** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help...

  • Dir, Clinical Trial Mgmt

    1 week ago

    Singapore Syneos - Clinical and Corporate - Prod Full time

    **Description** **Director, Clinical Trial Management** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and...

  • Clinical Lead

    1 week ago

    Singapore Novotech Asia Full time

    This position is open to all APAC countries including AU and NZ. **Brief Position Description**: The Clinical Lead (CL) and Senior Clinical Lead provides direction and guidance to multi-country clinical teams in assigned project(s), coordinates site management and monitoring activities, and provides operational leadership for clinical teams to achieve...

  • SEA RAD Clinical Lead

    1 week ago

    Singapore Johnson & Johnson Full time $100,000 - $150,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

  • Clinical Lead

    4 days ago

    Singapore Singapore Childrens' Society Full time $90,000 - $120,000 per year

    Lead and provide executive-decision making in all clinical and programme matters in SBP, including overseeing and refining the delivery of trauma-informed social work, counselling, psychological services, and programmes to ensure high standards of case management, therapeutic work and programmes and services, with the objective of ensuring the safety and...

  • Leading Clinical Laboratory Expertise

    2 weeks ago

    Singapore beBeeLaboratory Full time

    Job Title: Laboratory Operations Manager We are seeking an experienced and skilled Laboratory Operations Manager to lead our clinical laboratory team. The successful candidate will have a strong background in molecular biology, laboratory science or a related field, as well as significant experience working in a licensed clinical laboratory. The ideal...

  • CfSD Clinical Lead

    4 weeks ago

    Singapore NHS Ayrshire & Arran Full time

    The National Clinical Lead position is available at the Centre for Sustainable Delivery's Vascular Surgery Speciality Delivery Group. You will play a key role in providing professional expertise for the development, design, and delivery of the CfSD's work related to the Vascular Surgery Specialty Delivery Group. Collaborating with the National Improvement...

  • Lead Clinical Research Associate

    2 weeks ago

    Singapore PSI CRO Full time

    **Company Description** We are the company that cares - for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together 3000 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who...