Manager / Senior Manager, Fundraising Operations

1 week ago


Singapore TRITON AI PTE. LTD. Full time

**Up to $8000 (Manager) and $10,000 (Senior Manager)**:

- **Permanent Role with AWS and Variable Bonus**:

- **Location: Central near MRT station**:

- **Experiences: Strong in Fundraising Operations including policy reviews and SOP etc**

**Responsibilities**:

- Lead the development, review, and refinement of Standard Operating Procedures (SOPs) and policies to establish robust and efficient fundraising operations.
- Ensure compliance with industry standards, regulatory requirements, and organizational policies in all fundraising processes.
- Oversee the implementation of operational frameworks that support effective donor engagement, gift processing, and stewardship activities.
- Collaborate with relevant teams to evaluate and enhance systems and workflows, ensuring smooth execution of fundraising activities.
- Manage the integration and utilization of CRM systems to improve data accuracy, reporting capabilities, and donor relationship management.
- Conduct regular reviews of fundraising practices, identifying gaps and opportunities for improvement to streamline operations.
- Develop and maintain operational documentation, guidelines, and training materials to support team members and stakeholders in adhering to best practices.
- Provide support for due diligence and compliance in donor research, ensuring information is accurate and aligned with operational standards.
- Partner with Advancement Communications, General Giving, and other teams to align operational strategies with broader fundraising goals.
- Monitor and analyse fundraising operations performance, producing reports and insights to inform strategic decisions

**Requirements**:

- A degree in a relevant discipline such as Arts, Business, Marketing, or Communications.
- **Minimum 5 years of experience in fundraising operations, nonprofit management, or related fields.**:

- **Demonstrated expertise in developing, implementing, and managing SOPs, policies, and operational workflows.**:

- Proven track record of managing CRM systems and optimizing their use for donor management and reporting.
- Experience in regulatory compliance, data governance, and due diligence related to fundraising.
- Familiarity with industry best practices and standards for fundraising operations
- Exceptional written, oral communication, and presentation skills.
- Strong organizational skills and meticulous attention to detail.
- A proactive, independent self-starter with the ability to multitask and thrive in a fast-paced environment.
- Adept at engaging with diverse stakeholders and maintaining professionalism in all interactions.
- Proficient in MS Office and adaptable to new technologies.

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661



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