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Lead Analyst, Client Processing

3 weeks ago

Singapore The Bank of New York Mellon Corporation Full time

Description:

- Conducts, analyzes, and reports on transfer agency operations activities for clients of moderate complexity. Leads client onboarding and internal conversions. Conducts key metric reporting. Consults and provides oversight to daily Transfer Agency processes.
- Assists management in the day to day operations of the business resolving escalated issues Conducts review processes & procedures to reduce risk and enhance efficiency and makes recommendations for their modification to improve productivity.
- Develops relationships with technology and line of business teams as Subject Matter Experts to develop business requirements and test development. Analyzes business data to identify trends to mitigate risk or enhance client relationships. Identifies new products/services to increase revenue.
- Participates in client engagement regarding new products, services, or key business changes
- No direct reports; provides guidance to less experienced team members as needed, Contributes to the achievement of team objectives

Qualification
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 5- 7 years of total work experience required. Experience in transfer agency operations preferred.

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.