Assistant Manager, Customer Relationship Management

1 week ago


Tiong Bahru, Singapore Kuok (Singapore) Limited Full time

**This position is for **GWC Commercial Pte Ltd**, a company under Kuok (Singapore) Ltd.**
- Plan, execute and manage advertising, promotions and digital marketing strategies in line with Program objectives and visions
- Conduct research and recommend strategies for member acquisition and engagement
- Analyse and evaluate effectiveness of campaigns, and make recommendations to adjust marketing strategies as necessary
- Study customer touchpoints and design customer journeys to optimise the customer experience
- Utilize customer data to create customer segments and personalized marketing campaigns
- Work closely with cross-functional teams to ensure a unified approach to customer engagement
- Work with creative agencies and campaign in-charge to create and ensuring campaigns meet standard processes and quality standard
- Ensure that creatives and messaging are aligned with Program’s Brand and Marketing objectives
- Responsible for planning and budgetary control of Program marketing
- Other ad-hoc duties as assigned
- Min Diploma in Communications/Marketing/Business or related discipline
- Minimum 3 years of relevant experience, preferably with knowledge of Marketing Automation platforms, loyalty programs and knowing how to set up campaigns /marketing experiments
- Experience in using design software such as Canva, Adobe Photoshop and Adobe Illustrator will be a plus
- Have an analytical mind and get excited in setting up automated, intelligent journeys that are seamless for customers
- Seeking for creativity, think out of the box marketing ideas from various industries
- Able to work independently as well as part of a team in a constantly evolving environment
- Detail oriented, strong organizational and time management skills with experience in a deadline-driven environment
- Highly energetic, mature, self-motivated and a creative team player with a keen eye for details
- Good written and verbal communication skills
- Strong attention to detail, systematic and methodical
- Self-motivated, proactive with a sense of urgency



  • Tiong Bahru, Singapore Standard Provisions LTE PTD Full time

    **Responsibilities** - Oversee all front and back of the house restaurant operations - Ensure customer satisfaction through promoting excellent service - Respond to customer complaints tactfully and professionally - Maintain quality control for all food served - Oversee health code compliance and sanitation standards - Generate weekly reports - Train new...


  • Tiong Bahru, Singapore Standard Provisions LTE PTD Full time

    **Responsibilities** - Oversee all front and back of the house restaurant operations - Ensure customer satisfaction through promoting excellent service - Respond to customer complaints tactfully and professionally - Maintain quality control for all food served - Oversee health code compliance and sanitation standards - Generate weekly reports - Train new...


  • Tiong Bahru, Singapore CELTIC MEAD PTE. LTD. Full time

    Job Title: Floor Assistant Manager Job Summary: We are seeking a highly motivated and experienced Floor Assistant Manager to join our team. The Assistant Manager will be responsible for ensuring the smooth operation of our restaurant, including managing staff, overseeing customer service, handling finances, and maintaining overall restaurant cleanliness. 5...


  • Tiong Bahru, Singapore SGInnovate Full time

    **About SGInnovate**: **Overview**: The Strategy Management Information Team (SMIT) is responsible for the digital transformation of SGInnovate. Be part of this exciting and pivotal effort to bring about positive and impactful changes to the organisation and the wider Deep Tech start up ecosystem. SMIT drives and oversees progress on two fronts: (1) key...

  • Restaurant Manager

    1 week ago


    Tiong Bahru, Singapore Warehouse Full time

    We are located a 5 min walk from Clarke Quay MRT station **JOB DESCRIPTION** - Oversee and manage all areas of the restaurant and assist restaurant manager in making decisions on matters of importance to customer service. - Ability to motivate employees to work as a team to ensure that food and service meet SOP. - Adhere to company standards and service...

  • Restaurant Manager

    1 week ago


    Tiong Bahru, Singapore Wings Bar & Grill Full time

    We are located a 5 min walk from Clarke Quay MRT station **JOB DESCRIPTION** - Oversee and manage all areas of the restaurant and assist restaurant manager in making decisions on matters of importance to customer service. - Ability to motivate employees to work as a team to ensure that food and service meet SOP. - Adhere to company standards and service...


  • Tiong Bahru, Singapore KKV Business Management Pte Ltd Full time

    **Job Summary**: We are seeking a passionate and experienced Store Manager to lead our KKV Singapore store. You will be responsible for all aspects of the store's operations, including sales, customer service, inventory management, visual merchandising, and team management. As a key member of the KKV team, you will play a vital role in delivering an...


  • Tiong Bahru, Singapore Sultans Capital Pte Ltd Full time

    You'll be working at an outlet with a VIP lounge. **Duties and Responsibilities** - Understanding Customer Concerns - Communicating within the Company - Product and package sales responsibility - Responsible for overseeing the outlet’s appointment booking system - Working together with the barbers to manage the schedule to ensure the smooth running of...


  • Tiong Bahru, Singapore Copthorne King's Hotel Singapore Full time

    To be responsible for the daily operation - To be responsible for the daily operations in absence of Restaurant Manager - To provide leadership and supervision - Work closely with Banquet manager to ensure banquet events are well managed - To recruit, train and motivate employees to maximize profitability by controlling labour, product and revenue capture...


  • Tiong Bahru, Singapore Kuok (Singapore) Limited Full time

    **Tasks and Responsibilities**: - Develop and execute a comprehensive branding strategy for KGSg to enhance its identity and promote a positive corporate and employer brand. - Have targeted comms strategy and objectives by stakeholder groups - External - Customers: KGSg group’s quality services, values long term partnership and focused on sustainable...