Guest Relations Executive

1 day ago

Tiong Bahru, Singapore KECK SENG HOTEL PTE LTD Full time

Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department.
- Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally.
- Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller.
- Adhere to occupational, health and safety legislation, policies and procedures.
- Perform other duties as assigned by the Management.

**Job Requirement**:

- Possess at least Professional Certificate/NiTEC in Hospitality/Tourism/Hotel Management or equivalent
- At least 2 years of working experience in the related field
- Required Skills: Opera System, HotSOS System, Microsoft Office
- A team player with an eye for detail
- Good customer service & communication skills
- Knowledge of Japanese language is an advantage (For liaison with Japanese speaking clients and guests)

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $2,300.00 - $2,500.00 per month

**Benefits**:

- Additional leave
- Employee discount
- Food provided
- Health insurance
- Parental leave

Schedule:

- Day shift
- Early shift
- Late shift
- Night shift
- Shift system
- Weekend availability

Supplemental Pay:

- 13th month salary
- Performance bonus

Work Location: In person

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