Service Account Manager
1 week ago
**_Who we are_**
- Build your best future with the Johnson Controls team._
- As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide_ our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away
**What you will do**:
Oversees required day-to-day activities of field technician team and plans monthly technician routes. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensures safety compliance.
**How you will do it**:
- Responsible for achieving the PSA and L&M business plan assigned including actively participating in initiatives of expanding and renewing PSA proposals, driving L&M sales growth, field proposals, audits, etc.
- Set performance expectations & provide regular feedback to FLSPs.
- Work with FLSP team leader to ensure work (incl. PSA scheduling & L&M works) is being done within timeframe given and that processes are followed.
- Review service delivery plans for quoted jobs to confirm FLSP hours is accurate and service plan is appropriate for customer needs.
- Driving FLSP productivity and profitability.
- Be primary contact for any assigned customer accounts and ensure customer satisfaction & develop good customer relationship as well as service sales staff.
- Help FLSPs to develop deeper relationship with the customers.
- Assist PSA sales staff in securing of renewal PSA proposals by capitalizing on both technical knowledge and customer relationship.
- Proactively lead in identify & secure L&M opportunities during service visits and accurately estimate labour and material requirements required to complete jobs on time and within cost estimate.
- Ensure FLSPs maintain accurate documentations including L&M opportunities, equipment conditions and customer concerns.
- Verifying payment to suppliers & sub-contractors.
- Follow-up on payment from customers.
- Determine overall staffing requirements and gaps of FLSPs in terms of both quantity and quality of resources and create development and training plan.
- Conduct regular skills assessment, performance appraisal of FLSPs and review and gain approval of all performance related actions from HR and Service Operations Manager.
- Actively participate in trainings assigned by Service Operations Manager to enhance technical skills & product knowledge.
- Ensure technical support is available for FLSPs.
- Approves time sheets, purchase orders, change orders, credits, and necessary administrative tasks as expected.
- Perform any other duties or undertake additional role from time to time, whether ad-hoc or otherwise, as assigned by the management.
**What we look for**:
- Diploma / Degree with minimum 5 years relevant working experience.
- Strong problem-solving skills
- Ability to work independently and possess good team spirit
- Excellent attention to detail
- Excellent time management, decision making, prioritization and organization skills
**What we offer**:
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
LI-GO1
LI-Onsite
-
Accounting & Tax Manager
3 days ago
Singapore ERI ACCOUNTING SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesJob Position: Accounting & Tax ManagerManagement:1. Team management building and training, work assignment and workflow monitoring. Complete client accounting & tax outsource work for multiple clients on time and with quality.2- Manage all aspects of the accounting and tax Service, from quotation negotiation to report issue. Tax...
-
Associate Engagement Manager
7 days ago
Singapore Moody's Investors Service Full timeMoody’s Analytics is seeking an experienced account manager with technical abilities to help lead client engagements for the Moody’s Analytics Add-in for Excel and Moody’s DataHub which are designed for use by risk analysts and data scientists. These offerings provide access to Moody’s extensive credit data sets, along with comprehensive tools to...
-
Accountant
1 week ago
Singapore Air Charter Service Full timeCompany Description Air Charter Service was established in 1990 in the basement of our chairman’s home. Not only do we offer aircraft charters in the private, group and cargo sectors, but also further services such as on-board couriers, holiday packages and concierge services. We’re not just the largest charter brokerage in the world, but also the...
-
Assistant Accounting Manager
10 hours ago
Singapore WILHELMSEN SHIPS SERVICE (S) PTE LTD Full timeWe are looking for an Assistant Accounting Manager to join our Global Business Services. division. Global Business Services provides high quality, scalable and cost-efficient business support services, such as finance, HR and IT, to companies in the Wilhelmsen group. The Assistant Accounting Manager will report to Finance Manager, UCPL. **Who you...
-
Account Manager
1 week ago
Singapore GLOBAL BLUE SERVICE COMPANY SINGAPORE PTE. LTD. Full time**Nature and aim of the position** It is a field sales position responsible to manage, gain, retain and develop a portfolio of merchants and stores, with the main objective to build partnership, and create the preconditions for the merchants to deliver the best performance in term of Customer Experience. **Main duties and responsibilities** - Manage and...
-
Accountant
3 days ago
Singapore AZURE CONSULTING SERVICE PRIVATE LIMITED Full timeAbout the Company: Azure Consulting is a small start-up accounting company, we provide full set accounts and business consulting services. We believe in growing in conjunction with our clients; therefore, we strive to provide quality financial services to our clients and cater to what they aspire to be by giving them the necessary helping hand. **Job...
-
Customer Service Manager
10 hours ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeJD: Have in-depth knowledge of assigned accounts, understand and see customers' problems and requirements and provide holistic solutions and a strong value proposition with all products and solutions to meet those requirements - Total and detailed account coverage of assigned accounts via white space analysis. - Building and funnelling of sales opportunities...
-
Partnership and Account Manager
1 week ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:Partnership & Account Manager **Reports to**: MD, Singapore & Indochina **Location**: Singapore **Responsibilities** **1. Products and Services Knowledge** Continuously and proactively learn and be familiar with BIPO’s products, services and enhancements to ensure effective presentations to our clients **2. Sales...
-
Account Management Expert
3 days ago
Singapore Zero Spot Laundry Service Pte Ltd Full timeAbout the Role:We are seeking an experienced Account Management Expert to join our team at Zero Spot Laundry Service Pte Ltd. The successful candidate will be responsible for overseeing and monitoring accounts receivable and billing to ensure timely invoicing, prompt collections, and accurate recording.This role requires a strong understanding of financial...
-
Enterprise Account Manager
4 days ago
Singapore United Parcel Service Of America Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead...
-
Accounts Manager
1 week ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full time**Job responsibilities** - Develop, manage and maintain good account relationship between Zero Spot and corporate clients (existing & potential). - Achieving volume, profitability and customer satisfaction KPIs by management. - Generate new business through innovative strategies, negotiate deal terms. - Conflict Resolution - Quickly assesses escalated...
-
Account Management Director
20 hours ago
Singapore SERVICE QUALITY CENTRE PTE. LTD. Full timeAbout the PositionThe Service Quality Centre PTE. LTD. is seeking an experienced Account Management Director to lead our corporate training products and consultancy services team. The successful candidate will have prior experience in sales and business development, preferably in the professional services sector within APAC. Key responsibilities include...
-
Accounts Executive
1 week ago
Singapore CSC (Corporation Service Company) Full timeWork with a team of accounting professionals in daily accounting duties - Maintain and strengthen relationships with existing and potential clients - Contribute and identify opportunity to market our service to potential clients and support team to achieve revenue target - Ensure regulatory compliance requirements are met for all clients - Establish and...
-
Account Sales Manager
1 day ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**PERMANENT JOBS!**: **ACCOUNT | SALES MANAGER**: **( **Salary - $2,500.00 - $3,500.00)**: **LOCATION** Pandan Road | near West Coast Road **JOB DESCRIPTION** - Singapore’s leading car rental and limousine company - Sales involves searching for new sales leads and developing existing customer base for new business. - Promote hiring of Passenger and...
-
Healthcare Logistics Sales Account Manager
4 days ago
Singapore United Parcel Service Of America Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead...
-
Trust Accountant
1 week ago
Singapore CSC (Corporation Service Company) Full time**Trust Accountant - Assistant Manager** **Singapore **Intro**: Reporting to Head of Private Wealth, you will be responsible for management and financial accounting of assigned trust and its underlying companies. You will work closely with local and CoE team in an effective manner to motivate and coach the team, to continuously meet clients ‘expectations,...
-
Accounts Executive
1 week ago
Singapore BIPO Service Shanghai Limited Full time**Accounts Executive** **Company Overview**: Established in 2010 and headquartered in Singapore, BIPO is a trusted provider of payroll and people solutions in **over 160 global markets.** Our comprehensive HR offerings include **Human Capital Management solutions**, **Global Payroll** **Outsourcing**, and **Employer of Record services**, powered by our...
-
Account Development Specialist
6 days ago
Singapore Moody's Investors Service Full timeMaintain high level of product knowledge including key research, product features and benefits and other elements of services. - Influence future lifetime value through higher product adoption, customer satisfaction and overall client health. - Convey the company's value proposition and deliver on activity targets and retention goals. - Assist with client...
-
Accounts Officer
7 days ago
Singapore HOPE AMBULANCE SERVICE PTE. LTD. Full timeThis role reports to the Finance Director in order to accomplish all accounting tasks in a timely and accurate manner. - Manage full set of accounts, financial statements, monthly reports, service delivery orders and online payment - Monitor and maintain daily accounting transactions including Accounts Receivables (AR) / Accounts Payables (AP) - Ensure...
-
Accounting Analyst
2 days ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...