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Customer Service and Operations Executive
2 weeks ago
**ANYTIME FITNESS POTONG PASIR IS HIRING**
Anytime Fitness Potong Pasir is seeking a highly motivated individual for a contract based, full-time role as Customer Service and Operations Executive.
**Requirements**:
- GCE N-level and above preferred
- Minimum 1 year of working experience
- Proficient in Microsoft Office (Words, Excel, PowerPoint, etc)
- Experience with consumer products or hospitality environment preferred
- Exceptional Customer Service Skills with the ability to build rapport quickly and constantly
- Cheerful, out-going personality and customer service orientated
- Well organized individual with keen attention to details
- Time management and problem-solving skills
- Proactive self-starter with a can-do attitude and ability to work independently
- Multi task and work well in a fast-paces environment
- Able to communicate in English and a Mother Tongue Language (Preferred Chinese speaker)
**Responsibilities**:
- Ensure club operations run smoothly together with the entire day-to-day operations of the gym
- Provide great member experience
- Investigate membership issues, including assistance with billing and/or technical matters
- Ensure transaction and payments accuracy
- Ensure filing of documents is completed in a timely and accurate manner
- Ensure inventory stock list count and supplies when needed
- Sustain and increase membership retention
- Responsible for the maintenance of gym equipment on a daily basis
- Oversee and maintain of cleanliness and tidiness of the entire facilities
- Provide general clerical and administrative support
**Benefits**
- Performance Bonus
- Yearly salary increment retention
- 14 Days Annual Leave
- Medical Insurance reimbursement
- Gym Membership at home club.
**Job Types**: Full-time, Permanent, Contract
**Salary**: $1,900.00 - $2,300.00 per month
**Benefits**:
- Gym membership
- Health insurance
- Professional development
Schedule:
- Day shift
- Holidays
- Late shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Attendance bonus
- Retention bonus
COVID-19 considerations:
Only fully vaccinated prospects will be considered
**Education**:
- GCE 'O' Level or GCE 'N' Level (required)
**Experience**:
- working: 1 year (required)