Current jobs related to Customer Service Manager - Singapore - BENCHMARK STAFFING SOLUTIONS
-
Customer Service Officer
2 weeks ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
customer service manager
2 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesDuties & Responsibilities Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Provides professional customer support with a forthcoming mindset for customers to...
-
Customer Service Lead
6 days ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Manager
2 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeTo ensure standards of service detailed in the service level agreement and within the schedules of the contractual terms and conditions are achieved, maintained and developed To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo...
-
Customer Service
4 days ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full timeJob responsibilities - Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential). - Achieving volume, profitability and customer satisfaction KPIs by management. - Generate new business through innovative strategies, negotiate deal terms. - Conflict Resolution - Quickly assesses escalated...
-
Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
-
Customer Service Operations Assistant
5 days ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Manager
6 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeCoordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery) Ensure cleaning teams adhere to safety measures to during cleaning operation Assist in budget planning for cleaning operations Review daily cleaning job reports...
-
Customer Services Officer
5 days ago
Singapore SAFRA National Service Association Full time**Customer Services Officer (4 months maternity cover)** **1. Main / Key Responsibility(ies)**: Perform Customer Service duties at the frontline counter. - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System -...
Customer Service Manager
3 weeks ago
**About Our Client**
Our Client is a major Japanese freight forwarding company with global operations. They have been in business for 50 years and is one of the world’s top 10 solution partner.
They regard their employees as their most valued asset and respect their diversity, and will continue to strengthen and reinforce a business culture that allows them to demonstrate autonomy, innovation, and adaptability.
**Customer Service Manager (Logistics)
- To lead and manage Customer Service Team (approximately 15 to 20 members) under the Operations Excellence Manager;
- To lead Project Management and Implementation (Initiatives on Task Management/Timeline Management);
- To manage and control project task lists/trackers;
- Build sustainable relationships and trust with customers;
- Coordinate and process inquiries, liaising with internal personnel and customers, achieving customer expectations and deadlines;
- To initiate and manage Continuous Improvement Activities;
- To manage and analyse respective customers KPI including verifying KPI reports with internal members from customer service and operation team;
- To facilitate and arrange periodical meeting with major customers;
- To support data processing and analysis on inventory data/transaction data;
- To receive any escalations from existing customers;
- To prepare relevant documents and participate in customer audit;To analyse P/L of respective customers;
- To come up with profit improvement plan(s) and implement approved plan(s) with OEM, operation team;
- To train customer service members on project-based approach.
**Job Requirements**:
- At least 7 years’ experience in logistics field as either /both customers or/and logistics service providers;
- At least 3 years’ experience in warehouse customer service and experience in warehouse implementation with the scale of more than 50,000 square feet;
- Relevant experience of project management as project leader or sub-leader;
- Relevant experiences on data analysis and project P/L;
- Mature, self-motivated and able to work independently;
- Team player with excellent analytical and communication skills.
**Details**:
- **Workplace is at KWE Changi South (as and when necessary at Bulim; transportation to be reimbursed by company);**:
- **Working hours, Monday to Friday from 8.30 am to 6.00 pm;**:
- **Transport Allowance: Subject to HR Tariff (Residence to Workplace);**:
- **Hand phone supplied by company, can claim only for basic subscription.**
Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for
Please submit your updated and comprehensive CV in **MS WORD FORMAT ONLY (NOT PDF) **with full career details with recent photograph, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:
**Personal Data Protection Statement for Job Applicants**
**COVID-19 Vaccination**
**Thank You**
**Thomas Chan | CEI No: R1766693 | Benchmark Staffing Solutions | EA Licence No: 21C0679 | Business Registration No: 53435609E
