Manager, Tenancy Relations

17 hours ago

Singapore SINGLAND MANAGEMENT SERVICES PTE. LTD. Full time

**Job Duties & Responsibilities**

1. Site Visits and Tenant Onboarding/Offboarding Activities
- Coordinate with respective Leasing Managers staff for site viewings with Prospective Tenants to view available units
- Conduct tours to showcase building facilities, shared spaces or building management functions to new tenants, prospects or visitors when required
- Monitor and coordinate with Building Services and Engineering Services teams for timely handover of vacant units to Tenants

2. Tenant Communication and Feedback Management
- Organise, manage communications with existing Tenants (circulars, etc) and answering Tenants’ queries
- Prepare circulars for dissemination to tenants when necessary
- Ensure that all tenants/visitors’ feedback are managed professionally and according to standard operating procedures
- Coordinate with Building Services and Engineering Services teams for timely resolution of Tenants’ feedbacks

3. Visitor Management
- Manage and lead the concierge team by planning their daily roster, grooming and performances
- Conduct daily briefings to the Concierge team and ensure that all related information is properly disseminated
- Provide lobby presence during peak hours to greet and assist tenants and visitors
- Conduct regular trainings to ensure the team provides excellent service

4. Tenant Engagement
- Organise regular check-ins with existing Tenants and serve as an avenue for regular contact
- Initiate, plan and execute tenants’ engagement activities or events, including preparation of related publicity and outreach materials
- Conduct regular survey to understand performance gaps and develop improvement plans

5. Administrative
- Develop Standard Operating Procedures (SOP) and update the procedures when necessary
- Develop annual operating and capital expenditure budgets for all works to be carried out
- Manage and control expenditure to be within budgets
- Search and evaluate new technologies that can improve productivity and/or customer satisfaction Participate and contribute in Asset Enhancement Initiative and provide supports to key stakeholders and Tenants for a smooth delivery of the works

**Job Requirements**
- Degree or diploma in Hospitality Management, Estate Management or equivalent
- Minimum 5 years of relevant experience in similar role
- Prior working experience in hospitality, airlines or Grade A commercial property preferred
- Event management and project coordination skills preferred
- Strong analytical, interpersonal and communication skills
- Confident, positive disposition, resourceful and good team player
- Good command of English and able to articulate and communicate clearly both verbally and written
- Ability to multi-task, meticulous with an eye for details

  • Tenancy Executive

    2 weeks ago

    Singapore TIMBRE GROUP PTE. LTD. Full time

    As a Tenancy Executive of Timbre Group, you will work closely with the Head of Tenancy Management and reporting to the General Manager on all tenancy related matters, business development and/or operations matters as assigned. **Tenancy Management Assist the Head of Tenancy Management to manage all tenancy related matters which includes but not limited...

  • Residential Tenancy Manager

    2 weeks ago

    Singapore beBee Careers Full time

    Residential Tenancy ManagerThe Residential Tenancy Manager is responsible for overseeing the entire tenancy lifecycle, from initial tenant onboarding to tenancy renewal or termination.Main Responsibilities:Manage the full tenancy lifecycle, including onboarding, in-tenancy, exit management, and procurement processes Act as a primary point of contact for...

  • Leasing Manager

    7 days ago

    Central Singapore HABITAT&CO PTE. LTD. Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $5,000 - $6,000 Per Month**Date Posted** - 13 hours agoAdditional Details **Job ID** - 138492**Job Views** - 1Roles & Responsibilities **Responsibilities**: - Manage and source new Locations for BUSINESS Continuous Expansion. - Manage current tenancy agreements and Negotiate...

  • Tenancy Executive

    7 days ago

    Singapore GUTHRIE PROPERTIES (S) PTE LTD Full time

    **Duties and Responsibilities** - Responsible and manage general administration of all lease documentation from Tenancy Agreements, Tenancy Schedules, Tenancy Liaison, Letters, Reports and Checking of Commissions Schedules. - Coordinate, facilitate and follow up on the collection of required information or documentation from Clients/Agents and Tenants. -...

  • Senior Executive, Tenancy

    4 days ago

    Singapore Singapore Land Authority Full time

    **What the role is** Senior Executive, Tenancy & Licence Management **What you will be working on** - Consult and liaise with technical agencies (e.g. URA, LTA, NParks, etc) on the issuance and renewal of tenancies/licences - Liaise with tenants/licensees on all matters relating to their tenancies/licenses - Conduct site inspections to check on site...

  • Assistant Manager, Tenancy

    3 days ago

    Singapore SLA Singapore Land Authority Full time

    [What the role is] Assistant Manager, Tenancy & Licence Management [What you will be working on] - Manage the assigned portfolio of tenancies/licences, for the optimal use of State land and properties - Formulate and review policies to achieve desired results for better management of the tenancies/licenses - Conduct process-reviews, so as to streamline...

  • Tenancy Executive

    2 days ago

    Singapore CPG FACILITIES MANAGEMENT PTE LTD Full time

    Reporting to the Tenancy Manager, you will provide general administrative support such as proper filing and scanning of the documentations and other paper works necessary. You will also be involved in leasing/tenancy processing, documentations and administration including preparation of reports, Tenancy Agreements and updating of database system. In addition...

  • Assistant Manager, Tenancy

    2 weeks ago

    Singapore SLA Singapore Land Authority Full time

    [What the role is] Assistant Manager, Tenancy & Licence Management [What you will be working on] - Manage the assigned portfolio of tenancies/licences, for the optimal use of State land and properties - Formulate and review policies to achieve desired results for better management of the tenancies/licenses - Conduct process-reviews, so as to streamline...

  • tenancy operations executive

    2 weeks ago

    Singapore HALCYON REAL ESTATE PTE. LTD. Full time

    Roles & ResponsibilitiesJOB SUMMARYThe Tenancy Operations Executive is responsible for managing the full tenancy lifecycle, including onboarding, in-tenancy, exit management, and procurement processes to support property operations. The role also involves the daily use of the client's designated system for updates, tracking, and communication to ensure...

  • TENANCY OPERATIONS EXECUTIVE

    2 weeks ago

    Singapore HALCYON REAL ESTATE PTE. LTD. Full time

    Roles & ResponsibilitiesJOB SUMMARYThe Tenancy Operations Executive is responsible for managing the full tenancy lifecycle, including onboarding, in-tenancy, exit management, and procurement processes to support property operations. The role also involves the daily use of the client's designated system for updates, tracking, and communication to ensure...