Group Operations

2 weeks ago

Singapore JTB PTE LTD Full time

**Duties & Responsibilities**:

- Liaise with Overseas Land Operators to coordinate on tour & hotel arrangements for Group package tours
- Liaise with Airlines to request for Air group seats, monitor all group seats deposit and ticket issuance deadlines
- Issuance of all FIT & Group air tickets and process air ticket refund as and when required
- Update each Group Tour travellers’ details into a name list
- Submit Group package travellers’ requests to Land Operators or Airlines based on the travellers’ preference including special meals, room types or any other types of request
- Arrange Pre-tour briefing 2 weeks before group tour departure including the preparation of briefing booklet, reconfirm the travellers’ particulars prior to the issuance of air tickets
- Tour guide assignment and prepare EO (ie. Exchange Order) for tour guide’s expenses and salary pay out
- Participation in Travel Fairs as Group package support Any other ad-hoc tasks that may be assigned by the Company from time to time

**Experience & Skill-set required**:

- Minimum 2 years of experience in air ticketing using Sabre or any GDS system Minimum Diploma in Tourism or Hospitality studies or relevant Field

**Other Information**:

- Work location: 391 Orchard Rd, Singapore 238872 (Ngee Ann City)
- Working hours: 9:00am to 6:00pm, Monday to Friday (Weekend standby once each month with replacement OFF to be granted)

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