Global PMO Senior Manager, Workday HRis

5 days ago

Singapore Rakuten Asia Pte Ltd Full time

The Global Project Management Office (PMO) Senior Manager of Global Human Resource Information Services Group (HRIS) manages a consolidated project portfolio for Japan, APAC region, EMEA region, and Americas region and reports to the Global HRIS Director (based in the USA).

This PMO Senior Manager should have a proven track record of successful project delivery, the ability to improve project management practices, and substantial team leadership experience with a focus on team development. You will be overseeing the project process including governance, team leadership, monitoring, prioritization, communication, and quality controls. You are required to ensure that projects are executed effectively and efficiently while meeting quality and delivery expectations. Overall, you are responsible for developing and maintaining high standards by establishing best-in-class HRIS project management.

You are essentially acting as an internal consultant to global HR stakeholders and be part of a team of Workday leaders that sit in the Human Resource Information Services Group and closely partner with Information Technology and other Human Resource peer groups. You will be expected to closely collaborate with teams across the globe such as the Executive HR Management, Global Total Rewards, Global Talent Management Center of Excellence, and regional HR Heads to ensure that we are maximizing our Workday investment.

**RESPONSIBILITIES**

Governance:

- Establish the PMO role and create a Center of Excellence in alignment with Project Management Institute (PMI) guidelines, quality standards, and company requirements.
- Seek implementation efficiencies to meet or exceed the financial expectations established at project initiation.
- Develop, implement, and govern program management processes, dashboards, templates, policies, and metrics.
- Monitor compliance with project policies and standards.

Team Leadership:

- Coach and mentor project management practitioners and share knowledge of best practices.
- Establish the PMO organization structure, and hire and manage project staffing requirements in line with project objectives.
- Coordinate project deliverables with Project Managers, Analysts, HR Leads, and staff in a direct and indirect reporting structure.
- Set annual performance targets for direct reports and conduct performance reviews.
- Oversee Regional PMO Managers for the delivery of projects/programs on time, within scope, and on budget.

Prioritization:

- Provide executive leaders with the information needed to assess and decide which proposals have the highest potential value, impact, and strategic alignment.
- Interface with executives to define project priorities, implementation opportunities, and challenges and communicate project risks and opportunities.
- Support or lead Cross Region Project Steering Committees

Hands-On Skills and Experience
- Skilled at managing global teams and projects.
- Skilled at managing Workday project deliverables and timelines.
- Direct responsibility for planning, organizing, and direction of the organization’s project management office and programs.

“Chief of Staff” elements:

- Collaborating with executive and global HRIS leadership to determine and prioritize strategies
- Providing internal HRIS leadership with recommendations and consultation to improve teamwork.
- Planning, coordinating, and keeping contents of HRIS leadership, steering committee meetings focused
- Determine key performance indicators and how to manage performance; oversee metrics reporting and overall operational/delivery performance.
- Support and be Global HRIS Head as “right hand” managing across internal disciplines, regions, and critical customer management.

Additional Skills
- Expert-level knowledge of project and change management, methodologies, techniques, and processes.
- Written and oral communication, leadership, and interpersonal skills to cultivate and maintain relationships with a matrixed organization.
- Excellent judgment with proven ability to identify problems and deal with complex issues.
- Strong analytical and problem-solving skills, particularly on challenging, complex, and difficult issues to develop solutions that address root causes.
- Ability to develop and deliver training to small and large groups.
- Ability to influence without authority.
- Flexible, adaptable, and resourceful when managing changing timelines and multiple deliverables.
- Demonstrated leadership ability to establish and manage a high-performance team.
- Foundational understanding of complex ERP environment, HR systems architecture, and database concepts
- Demonstrated initiative, facilitation, & interpersonal skills; proven ability to work well with and influence all levels

**QUALIFICATIONS**
- At least 10 years of project management experience in Workday HRIS
- A Bachelor’s degree in Human Resource / Information Technology is required
- A Master’s degree is preferred
- People management expe

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