Senior Group Risk Consultant

Who are we?

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.

Job purpose summary

To advise a portfolio of Corporate (large) clients on their benefits and wellbeing programmes, with a specialist knowledge of Group Risk needs and products.

This senior role requires the right individual to be able to build client relationships at the highest levels, advise clients across all aspects of benefits and wellbeing and create and close opportunities to grow our role and revenue within that portfolio.

With support from Account Managers within the Corporate Operations Team, you will oversee the renewal cycle and market reviews for those clients and be a point of escalation for service and delivery needs and issues.

Key responsibilities & accountabilities
As a Senior Consultant, your role is to deliver to clients and help grow our role with them.

Client responsibilities will including:

- Maintain a personal portfolio of clients for whom you deliver consulting and broking services. For this role, the portfolio will be approximately 20 clients, with a value in excess of £500k per annum;
- Develop strong relationships with those clients, to ensure their satisfaction and continued business;
- Manage the renewal and review cycle for the group risk products for that portfolio of clients;
- Create and identify opportunities to grow our role with those clients and generate more revenue. For this role, the growth target across all lines of business will be approximately £40k per annum; and
- Work with the wider HEBW team to ensure all other services are effectively delivered to those clients.

Other responsibilities:

- Maintain an expert knowledge of group risk market and products, to be able to provide the highest levels of service to clients and act as a point of reference for the consultants;
- Develop strong working relationships with the HEBW health, flex and pensions teams, to ensure client opportunities are being uncovered, developed and closed;
- Work with the wider business to develop and strengthen our risk & protection proposition, such that they look to us a leading employee benefits consultancy, able to service their needs; and
- Work with group risk providers to ensure their delivery to our client base.

Due to the changing nature of the business, the jobholder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.

Skills, abilities & personal qualities
- Interpersonal skills - the ability to create trust and confidence within the team and wider HEBW business
- Communication skills - the ability to negotiate, influence and demonstrate empathy as required
- Creativity - construct effective customer solutions reflecting the needs of the client
- Commerciality - work in a way that creates financial opportunities for the business and protects revenue
- Professionalism - able to consistently deliver to the highest standards and expectations of our clients
- Self-development - continue to learn and grow, as required by the different responsibilities of the role
- Organisation & Time management - highly effective at managing a busy schedule of work
- Analytical Skills - highly effective at questioning clients and analysing data and info to determine actions
- Qualifications - have or study towards the appropriate industry qualifications, including GR1

What do we offer in return?

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new- We support each other in the small everyday moments and the bigger challenges- We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
- Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent