Call Centre Agent

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Overview As a Call Centre & Reservations Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly. Responsibilities Assisting hotel guests in making hotel reservations, modifying or cancelling room bookings Processing hotel room reservations through various channels such...

**Applicants may **send your CV** (together with a cover letter) in MS Word or PDF format to us.** **Call Centre Agent, HoME+** **Community Engagement** **About the HoME+ programme** **JOB PURPOSE** The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and...

Outbound Call Agent (Call Centre) Salary: $ $ 2800 Working Hours: Monday - Friday (9am - 6pm) Location: Bukit Merah Central Responsibilities: Handling inbound calls on payment related to hospital bills Making outbound calls to follow up on payment related to hospital bills Receivables management General customer service duties Handle patient...

Call Centre Agent (General Enquiries Hotline)Join to apply for the Call Centre Agent (General Enquiries Hotline)role at Singapore General Hospital . The Job You will support the Call Centre Department in the answering and managing of calls, faxes and emails from members of the public, patients, staff from other government agencies and health institutions...

Roles & ResponsibilitiesJOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments,...

Office Hours Call Centre Agent Salary up to $3000 + incentive Mon - Friday, 830am - 6pm Location: East Our client is one of the largest third party call centre. Currently they seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective...

JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center...

**WE ARE HIRING!** **Create moments. Make a difference. Join Us** **Join our team as - Thai Remote Call Centre Agent** **Salary Range: $1000 to $1500** **Responsibilities**: - Handle outbound calls if required - Liaise with other support teams as required to resolve requests/ issues in a timely manner **Requirements**: - Available immediately or on...

As a Call Centre Manager, you will be responsible for overseeing the daily operations of our call centre, managing a team of customer service agents, and ensuring that performance targets are met. You will play a key role in driving customer satisfaction, optimizing operational efficiency, and maintaining a positive and productive work environment. Key...