Customer Service Technician

5 days ago


Queenstown, Singapore IPSCOM Private Limited Full time

Communicates with customers via phone / face to face to identify and diagnose for demo or technical issues
- Conduct simply repairs according to the diagnosis
- Conduct demo of machine operations for customer
- Knowledge in disassembling and re-assembling of machines according to the manual.
- Ensure data accuracy when keying into the system for Part ordering or inventory.
- Ability to respond to customer service requests within the Service Level Agreement (SLA) timeframe.
- Helps drive a positive customer experience by building relationships and exhibiting great customer service.

**Job Requirement**
- Minimum NITEC / Diploma or equivalent.
- Preferably with at least 1-3 years relevant experience
- Strong ability to prioritize and multi-task in a fast-paced environment.
- Good communication and customer service skills.
- Technical knowledge/background is a must.
- Knowledge of Microsoft World and Excel

**Salary**: $1,800.00 - $2,500.00 per month

Schedule:

- Monday to Friday

**Experience**:

- Sales: 3 years (preferred)

Work Location: In person


  • Service Technician

    1 day ago


    Queenstown, Singapore Prospect Consulting Services Pte Ltd Full time

    What is provided - Company Vehicle - Fuel Card What You’ll Do - Provide on-site technical servicing and troubleshooting for dosing pumps and hygiene systems. - Assist with product installation, rollout, and preventive maintenance activities. - Offer technical support and training to customers and internal teams. - Work with Sales and Project teams to...


  • Queenstown, Singapore GetStaff Full time

    **Vehicle Technician/MOT Tester - Dover - £32,000- £40,000 Per Annum** **Vehicle Technician/MOT Tester Overview**: - £32,000-£40,000 Per annum (depending on experience, negotiable) - Excellent Benefits - Full-time, Permanent - Excellent Training Opportunities - Working across all makes and models - Location - Dover **Company Overview - Vehicle...


  • Queenstown, Singapore Volkswagen Group Singapore Pte Ltd Full time $40,000 - $60,000 per year

    Join Our Team as a Roadside Assistance (RSA) TechnicianAre you a skilled automotive technician who thrives in fast-paced environments and enjoys helping people on the go? Join our team as an RSA Technician and be the hero who gets drivers back on the road safely and efficiently. What You'll DoVehicle Recovery & RepairDiagnose and repair immobilized...


  • Queenstown, Singapore Smiths Detection Full time

    **Company Description** Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make...


  • Queenstown, Singapore Number One Shoes Full time

    **️** Snow Workshop Technician - Torpedo7 Queenstown**❄️** Are you passionate about the snow industry? Do you have the skills to fine-tune skis and snowboards, ensuring peak performance on the slopes? Torpedo7 Queenstown is looking for **Snow Workshop Technicians** to join our team for the winter season! **What You’ll Do**: Handle ski and snowboard...


  • Queenstown, Singapore Vista Musical Instruments Full time

    Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC,...


  • Queenstown, Singapore Tanglin Trust School Full time $40,000 - $80,000 per year

    BUSINESSFacilities TechnicianTo support the School by working on the repair and maintenance needs of the School as well as making or installing equipment according to requests. To work alongside other members of the Operations Team and providing expertise in the maintenance of the School.Key Responsibilities:Attend to and work on the routine maintenance...


  • Queenstown, Singapore AEROLION TECHNOLOGIES PTE. LTD Full time $34,700 - $34,800 per year

    AEROLION TECHNOLOGIES PTE. LTD is hiring a Part time Customer Service Admin role in Queenstown, Singapore. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: $2,899 per monthMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating...


  • Queenstown, Singapore The Swatch Group S.E.A. (S) Pte Ltd Full time

    **Job description**: Reporting to the Senior Customer Care Executive, you will be part of the customer care team and provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers. ***In this role, you will**: Provide Excellent Customer Care Support by: Ensuring smooth and...


  • Queenstown, Singapore The Swatch Group S.E.A. (S) Pte Ltd Full time

    **Job description**: Reporting to the Senior Customer Care Executive, you will be part of the customer care team and provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers. ***In this role, you will**: Provide Excellent Customer Care Support by: Ensuring smooth and...