Customer Success

3 days ago

Singapore MEMOVE PTE. LTD. Full time

**Job Title: Customer Success & Growth Associate**:
**Salary**:$2,500/month
- Performance-based bonuses may be offered after probation. _

**About Us**:
MeMove is a for-profit social enterprise on a mission to make mobility and income opportunities more accessible for all.

We empower low-income individuals with affordable financing for e-bikes and mobility solutions, helping them earn better and live more independently.

**Your Role: Customer Success & Growth Associate**:
This is a people-first role at the heart of our business. You’ll support customers across the full journey. From first enquiry to long-term support, helping them find the right mobility solution and guiding them through every step.

You’ll gain experience in customer relationship management, business development, digital communication, and service operations, all within a startup setting.

**What You’ll Do**:
**Customer Engagement & Onboarding**:

- Respond to enquiries on WhatsApp, Carousell, and other platforms
- Schedule test rides and showroom visits
- Recommend suitable products or subscription plans tailored to each customer’s needs

**Showroom Support & Delivery Coordination**:

- Host customer appointments at our Aljunied showroom
- Prepare and hand over devices (including basic checks and setup)
- Handle device returns or exchanges smoothly and professionally

**Relationship & Service Management**:

- Be the customer’s main point of contact after sale
- Coordinate solutions for servicing, repairs, or account support
- Work with internal teams to ensure smooth follow-through
- Build lasting relationships that lead to trust, retention, and referrals

**Who We’re Looking For**:
We welcome fresh graduates who want to build real-world business skills while contributing to meaningful impact. No experience needed, we’ll guide you. You just need the right mindset.

You’re likely a good fit if you:

- Communicate confidently in both English and Mandarin (to assist a wide range of customers)
- Enjoy helping people and making things smoother for others
- Are friendly, professional, and comfortable speaking with all walks of life
- Are tech-comfortable (e.g. WhatsApp, Google Sheets, online forms)
- Can work independently and within a team
- Are open to working some weekends or public holidays when needed (off-days provided)

**Why Join Us?**:

- Monthly salary of $2,500
- 7 days of annual leave with flexible time-off arrangements
- Potential performance bonuses (after probation)
- A tight-knit, supportive team culture
- A unique chance to contribute to real social impact while gaining multii disciplinary business experience
- Workplace is 1-min walk from Aljunied MRT

  • Customer Success

    1 week ago

    Singapore SNAPHUNT PTE. LTD. Full time

    **The Role** **As a Customer Success, you will be responsible for**: - Developing and managing client portfolios while generating new leads. - Analyzing customer behavior and industry trends to sustain business growth & profitability by maximizing value. - Acting as an advocate for clients to improve clients' experience (e.g. identify needs, handle and...

  • Customer Success

    5 days ago

    Singapore Wiz Holdings Pte Ltd Full time

    Own the ultimate responsibility for the customer’s on-boarding, adoption, satisfaction and advocacy across a portfolio of customers - Develop a trusted advisor relationship with customer stakeholders, executive sponsors and partners to drive solution adoption to ensure they are leveraging the solution to achieve full business value - Develop a...

  • Customer Success Lead

    1 week ago

    Singapore ENGAGEROCKET PTE. LTD. Full time

    Customer Success Lead will report to a Co-founder and you will be responsible for building and maintaining a strong Customer Success team. You will need to make sure your team builds relationships with key customer stakeholders, acting as an escalation point for issues that impact their success and responding to retention risks and opportunities. As Lead,...

  • Customer Success

    4 weeks ago

    Singapore MOMENTUM Z PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Momentum ZMomentum Z is a cybersecurity, data protection, and compliance consultancy dedicated to helping SMEs and enterprises meet regulatory standards and build digital resilience. We specialize in frameworks such as CSA's Cyber Essentials & Trustmark, IMDA's DPTM/DPE, ISO27001, and more.Role SummaryWe are seeking a proactive...

  • Customer Success Manager

    7 days ago

    Singapore ONEOCEAN MARITIME SOLUTIONS PTE. LTD. Full time

    **JOB SCOPE Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving considerable value from our service and continue to purchase on a recurring basis. As such, we need a team of Managers with the sole objective of ensuring success for our customers. The Customer Success Manager owns the...

  • Customer Success Manager

    4 days ago

    Singapore CLOUDFLARE, PTE. LTD. Full time

    Available Location: Singapore Customer Success @ Cloudflare Customer Success at Cloudflare is focused on customer adoption and value realisation of Cloudflare Solutions. We work closely with our customers in the closing stages of the sales cycle being ready to partner with them as they implement, adopt and optimize our cloud solutions around their business...

  • Customer Success Manager

    4 days ago

    Singapore Filigran Full time

    Join to apply for the Customer Success Manager (Singapore) - Woman/ Man /Non Binary role at Filigran . The Role We're looking for a Customer Success Manager to join our Customer Success Team and help us guide and grow relationships with our customers across Southeast Asia. Based in Singapore and working remotely, you will play a key role in ensuring the...

  • Head of Customer Success

    4 days ago

    Singapore The Hustle Full time

    Join to apply for the Head of Customer Success - Japan role at The Hustle 2 days ago Be among the first 25 applicants Join to apply for the Head of Customer Success - Japan role at The Hustle The Senior Manager, Customer Success - Japan will be responsible for leading and managing HubSpot's Japanese-speaking Upmarket and Scaled teams while driving...

  • Head of Customer Success

    1 week ago

    Singapore CLIXER+ PTE. LTD. Full time

    **About Us** **Our Culture** At Clixer, we drive change. Our culture is a vibrant blend of passion, creativity, and a relentless pursuit of excellence. Every team member is empowered to challenge the status quo and contribute to our collective success. **Who You Are** You are a strategic leader who understands that true customer success is not just about...

  • Customer Success Intern

    2 days ago

    Singapore Portcast Full time

    Portcast is a venture-backed Singapore-based startup that develops predictive supply chain technology for the logistics industry. We are focused on building the next-gen logistics operating system to predict how cargo moves across the world and enable data-driven supply chain planning. Backed by major investors in the tech industry, we believe that the...