Senior Executive
1 week ago
**About SATS**
Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing **FAM (Fulfilling, Appreciated, Meaningful)**in the workplace, we offer the runway to develop **Fulfilling** careers that foster your career growth, recognising and **Appreciating** the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make **Meaningful** contributions in the work we do at SATS.
**Key Responsibilities**
As a Senior Execuitve / Executive, you will lead a team within the Import Cargo Terminal to run daily operations and the set targets. You will also plan and introduce work improvement initiatives on processes with emphasis on staff deployment and development, technology-adoption, safety and compliance to regulatory requirements. You will also respond to customer feedback.
Your responsibilities will include:
- Ensure that staff and resources are planned for and deployed efficiently to meet operational requirements.
- Take charge of the truck docks and landside operations including timeliness and accuracy of deliveries.
- Manage the Truck Dock Control Centre and ensure staff are deployed with key performance indicators tracked.
- Attends and responds to operational related issues arising from agents and customers’ feedback.
- Monitor surveys for accuracy and investigate discrepancies.
- Conduct regular briefings to the staff on operations, administrative and safety matters.
- Monitor and ensure delivery performance standards are met.
- Keep abreast on new technology and automation that can improve productivity as well as enhance operational reliability and quality.
**Key Requirements**
**Requirements**:
- Degree with at least 2 years relevant experience preferably in logistics and supply chain operations
- Strong interest in operational work
- An independent self-starter and willing to work independently.
- Results-oriented, confident and resourceful
- Strong communication and interpersonal skills
Job Reference: SATS01810
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