Front Office Associate

1 week ago

Singapore The Tanglin Club Full time

Founded in 1865, the Tanglin Club is Singapore’s leading private members’ club with members from
more than 60 countries. The Club offers a diverse range of social and sporting amenities in the
exclusive Claymore district, along with reciprocal partnerships with over 130 outstanding private
members’ clubs throughout the world. The Club is also listed in the Top 100 of the Platinum City Clubs
of the World 2020-21, which represents the finest clubs in the world that demonstrate excellence in
all aspects of their operations. We are now looking for an individual to be part of our Team:
**Front Office Associate**

**Job Responsibilities include, but are not limited to**:

- Greet all Members and guests enthusiastically and professionally.
- Answer phone and directs calls to the appropriate person/department, relays information to
- the caller professionally and tactfully.- Take messages and relays them to the respective departments.
- Handle Churchill Room reservations for lunch and dinner when the restaurant is closed.
- Accepts reservation forms from Members for Club Events and ensure timely submission to the
- Events Department.- Handle mail, internal and external, for Members and Committee Members as well as
- deliveries, including courier services.- Take in guest parking requests and conveys information to Security for necessary follow-up.
- Inspect guest rooms prior to guests’ arrival.
- Responsible for checking guests in, assigning rooms and checking-out transactions for guests.
- Responsible for relaying Club Rules and Bye-laws to members, guests and upon check-ins.
- Informs housekeeping staff of the time of day when rooms are vacated by the guest, so that
- room clean up can commence.- Assist with wake-up calls, as well as the well-being of room guests to ensure a pleasant stay.
- Handles cashiering, accepting payment and generating receipts for monthly statements, guest
- room billings, cash coupons.- Issue and checks membership cards and account status.
- Issue temporary cards for Members and Reciprocal Members for registration.
- Issue Introduction letters for Members and Reciprocal Members.
- Handle and maintains records and data for all categories of membership who are visiting the
- Club.- Any other tasks as delegated by the Executives and Manager of the Department.

**Required Qualifications & Experience**:

- Respectful, team player who work cordially with peers and others.
- Self-driven to manage tasks assigned.
- Work well in a fast-paced environment.
- Able to work rotating shifts, on weekends and public holidays.

**Interested applicants, kindly submit a comprehensive resume with your expected salary to**:

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