Front Office Controller

Responsible of Back of House operations, of Front of House team, which includes Rooms Controlling to ensure rooms assigned for guests caters to guest’s satisfaction, as well as inventory demand. He/She is also responsible of Front Office administrative task, such as inventory control and rostering tasks. Rooms Controller - Responsible for managing group...

To ensure smooth operation of the Front Office. - To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel. - Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU...

**Responsibilities**: - Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. - Delivering exceptional customer service by proactively handling inquiries, swiftly resolving complaints, and promptly addressing guest requests. - Maintaining a strong presence in...

**Responsibilities**: - Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and Concierge - Maximize room revenue and occupancy by effectively controlling rates and availability (on the day of arrival) - Controls any rebates/allowances issued through...

**Job Summary** The Front Office Executive / Senior Front Office Executive will assist the Operations Manager to ensure the smooth operations of the Front Office Department. Responsible for managing the guests’ arrival, in-house and departure experience through leadership of reception, and maintaining close working relationships with housekeeping and...

Roles & ResponsibilitiesJob ResponsibilitiesReporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. Delivering exceptional customer service by proactively handling inquiries, swiftly resolving complaints, and promptly addressing guest requests. Maintaining a...

Reporting to the Area General Manager, the role oversees the day-to-day operations of the front office, including Reception, Night Audit, and Concierge services. The incumbent shall ensure that hotel guests receive a high level of customer service. Job Descriptions Collaborate with the Area General Manager and staff to achieve maximum occupancy,...

Summary: - Ensures that all areas under Front Office are running efficiently and in accordance with the property's policies and procedures and that customer satisfaction is maximized at all times. - Maximizes profitability in Rooms through promoting sales, controlling costs and optimizing resources. - Assists in the daily maintenance of room inventory...

Job description 1. Maintains the smooth operation of the Front Desk Counter in accordance to the Hotel's SOP and prevailing mandatory requirements. 2. Familiarises with all room types, package plan and room rates. 3. Familiarises with Front Desk's Opera PMS system. 4. Monitors room situation, expected occupancy, VIP arrivals and early check-ins. 5....

The incumbent will assist the Duty Manager in the supervision and control of the Front Desk operations and carry out all guest service duties. **Primary Responsibilities**: - Supervise, coordinate and participate in all Front Desk activities. - Check grooming standards for all Front Office staff. - Determine daily room requirements and ensure guest’s...